The Raj Palace (Small Luxury Hotels of the World)

Spent 2 nights here and there were hardly any other guests which made the place feel rather strange with far too many staff around. Our room was huge with a lovely big bathroom and comfortable bed. Had dinner there on the first night but went out for the second just to get away from the continuous 3 minute loop of music that went on and on and on and drove us crazy! I did mention to a staff member how annoying it was and why could they not have a variety of music? Breakfast was ok but really could have done with more variety. We did enjoy using the small pool but they are currently building a roof top pool which I’m sure will be a great addition.

Raj Palace is a beautiful hotel that provides a much needed break from the intense city beyond the front gate. We really enjoyed our stay, and were somewhat sad to say goodbye. The service is fantastic, we cannot fault them one bit. The rooms are beautifully decorated. We felt very comfortable during our stay. Just a few remarks from us that we noticed and would point out. While the rooms are stunning, they feel a tad dated and could do with a slight update. The WiFi is incredibly slow, to a point of not actually working. We could barely get connected and stay connected. It was impossible to use our phones, let alone laptops for work. We had an Indian SIM card so were able to tether. But we’d say this is something to seriously consider if you’re here for work and need to remain online. Finally, they’re doing renovations on the hotel, so there was scaffolding and works directly outside our bathroom window from around 9am to 10pm at night. There were no curtains, the workers could see directly into the bathroom which meant we were hesitant to use it and every time we wanted to use the bathroom, we had to call reception to ensure the men moved away. We still can’t understand why they put us in a room where workers could see directly into our windows - it became frustrating having to keep calling reception. Overall, shoddy WiFi and additional bathroom guests aside, we had a great stay and will more than likely be back as the hotel does live up to expectations.

I've been to The Raj Palace 4 time now and this final time did not disappoint. The staff is so lovely and so are the grounds and the building. This is a heritage hotel that keeps history alive and it's such a cool experience to stay here when compared to some chain hotel. In particular, I enjoyed the friendly conversation with the breakfast staff and my friends enjoyed the beautiful pool. This place is an oasis to retreat to after a long, hot day of site-seeing and I highly recommend it!

Stepping back to the Raj. A beautiful palace hotel, we had a large suite room overlooking one of the courtyards. A few steps down to the sitting area, a large bathroom and sleeping area. No elevator, so lots of stairs to the rooms. The dining room is exquisite, but could be lit a little softer. Wonderful food and drinks. We ate on the patio one evening, a lovoly setting.

The hotel is very tired and needs a significant upgrade to meet modern standards and justify the room rates. The bed in our room was a board with a hard mattress on an iron frame , although the linen was clean and changed daily. The food was passable but not of a high standard particularly the breakfast, whilst plentiful was lacked quality. The communal areas were nice with an atmosphere of wellbeing and the coffee shop was very good. The staff appeared tired and whilst pleasant enough seemed subdued. The hotel has a huge potential but does require modernisation to meet current day expectations ,the room cost and also appears to be living on a past reputation. WiFi was very poor in our room . If we had booked a longer stay we would have moved after the first evening, I read the five star reviews and wonder if they were staying in a different hotel.

This is hands down the best hotel I’ve ever been! We were there for our friends wedding celebration and words can’t describe how wonderful it was! Everything is perfect and flawless, the room is a statement by itself the food is great, the decor is awe! If you’re in Jaipur don’t think twice!

Close to the end of our tour through Rajasthan we stayed here for two nights. It was a real highlight! We had a historic room looking onto a small court. The furniture was completely plated in silver. The room was huge, with a comfortable sitting area, dining table and powder room besides the bathroom. Everything decorated nicely and a display of jewellery. The bed was very comfortable and the room comfortably warm. A newspaper was at the door every morning. The only place where we had this service. We had no problems with the internet. Food was delicious, but really expensive. A large selection for breakfast, which was excellent, too. The staff was very helpful and friendly. The whole palace is very beautiful, with different courts and a beautiful pool. A true gem. The gym is not inviting indeed, but who needs a gym in this setting?

We stayed at the property in December thinking that it was going to be a stay we would remember for the rest of our lives believing it was a proper place but it's not. It has rooms that are average and with non-existent views in spite of us booking an expensive Heritage Presidential room. First of all they messed up our booking as we had 3 pax and they said they only had reservation for 2 pax when we actually had proof of our reservation for 3pax. They charged us a daily rate of $50 for a roll away bed. We could have bought a brand new king bed for that amount! Their customer service is abismal at best and we feel sick after eating at their restaurant. We experienced this poor level of service and a subpar room and property even after holding the highest tier status for the Hyatt hotel chain. I dread how they would have treated us if we had no status at all. There are many much better options in Jaipur even within the Hyatt brand so I would recommend you not waste your time here especially when on holiday and book some place else. You do not want to have any regrets later, trust me.

We stayed for 3 days, and really enjoyed our time here. We had a beautiful room looking on to a little courtyard, the room was very spacious and comfortable, it felt like we were staying in a palace with ornate furnishings. The staff were friendly and the food was excellent. It felt like an oasis of calm after a day of sightseeing in the bustle of Jaipur. Perhaps the bathroom was a little dated and could be upgraded - it’s lovely having a traditional claw foot bath but not so practical for showering. But all in all a wonderful stay.