The Rusty Parrot Lodge and Spa

Hands down one of the best hotels we have ever stayed at. The staff was amazing. They were so friendly and helpful. The restaurant was excellent. The free cookies and coffee outstanding. Really can not think of one thing to change about this hotel. We can not wait to stay here again.

Exceptional! The beds are super comfy, the staff was excellent (big shout out to Jennifer who was helpful in answering all questions and giving suggestions), the cookies were warm and delicious, the room super clean, the coffee pleantiful, the valet super prompt and polilte, the shower pressure great, hot tub warm and inviting and outside space incredibly comfortable and serene. We will definitely be back. overall amazing stay. Location is great as you can easily walk to anything downtown including good restaurants.

Stayed here for three nights with another couple in an adjacent room to ours. Every aspect and contributing factor to this review was most positive during our stay. Prior to our arrival, my communications with Jennifer were efficient and helpful with her assistance in planning our tours for Grand Tetons and Yellowstone. Upon arrival, Jennifer and her staff greeted us most kindly and professionally. We had been upgraded to a room with a balcony of which we most sincerely appreciated. The rooms were very tastefully decorated, spacious, and the bedding mattress/linens were very comfortable. The bath was also very nice with a rain shower and also a tub for the evening relaxation. Our first evening at the resort we had enjoyed a wonderful dining experience at their very own restaurant. The next days we were out on the park tours and were happy to return to such a nice comfortable room. While we were away, the staff professionally cleaned and restocked all the amenities necessary. In my profession, I travel extensively and have a great array of hotel comparisons. The one biggest positive attribute about this property to us was the helpful professionalism demonstrated amongst all the staff. It was every member right down to the chef in the kitchen looking out above his table across the restaurant watching you just waiting to see your reaction to his carefully prepared appetizer or meal. Jackson WY was definitely one of our most expensive destinations that we have now experienced. But, huge kudos and thanks to the Rusty Parrot staff to helping make it all a wonderful memorable experience. Jennifer was aware that I am a huge contributor to this website and I told her that Rusty Parrot would be my * 500th* review and that in itself is a huge milestone for me !! 😊

The Rusty Parrot was the best vacation experience my husband and I have ever had. The level of service (Jennifer at the front desk, Jake the valet at the front door) and everyone else that works so hard to make this place special, thank you! The beds were a dream, all the nice touches they have in the rooms, and the quality of the building (no expense was spared). We slept soundly every night. We ate at the restaurant twice, superb. And they offer delicious cookies with tea/coffee in the afternoons-so appreciated. This hotel was worth every penny!

My girlfriend and I got our first ever couples treatment at the Sage Spa in the Rusty Parrot. We opted for the 90-minute “energy force” massage and crystal exfoliation with custom aromatherapy. We were sent an online questionnaire with all kinds of questions to drive our treatment. Instead of asking about my skin or sore muscles, it asked more personal questions, including what kind of flowers I liked and where I’d like to spend a Friday night. Based on the survey answers, the massage staff determined that my best match was the Phia “Grounding” essential oil scent. The message therapists were top-notch and the whole experience was above and beyond what we had ever experienced at a spa. I highly recommend it!

Incredible hotel in downtown Jackson! My husband, son and I spent four nights at the Rusty Parrot for a ski vacation during our son's ski week. What a warm, comfortable and beautiful hotel. We felt welcome from the moment we checked in. We had breakfasts and a dinner at Wild Sage, and it was delicious. We enjoyed drinks at the cozy bar every night before dinner, and loved the experience. The staff are all very friendly and welcoming, and the massages we got at the spa were excellent. We stayed on the 2nd floor and utilized the cozy seating area and complimentary coffee and tea and cookies every afternoon. And don't forget to check out the views of town and nearby mountains from the 3rd floor deck. There's a complimentary shuttle twice in the mornings and twice in the afternoons to and from Jackson Hole Mountain Resort. We used this shuttle every day that we skied. We'd definitely stay here again, and wouldn't hesitate to recommend this hotel to friends and family.