Nicole D
28 de noviembre de 2023
Honestly, this hotel stay was very rough. When I entered my room, the table and desk chair were strangely stacked on the sofa as though they were moved for vacuuming and never put back (see images). The doors to enter the hotel seemed like they were barely staying on the hinges (It honestly felt kind of unsafe). The hotel was very dirty: I found corners filled with dust, someone else's hair in my sink (the hair was black and I am a redhead), paint was peeling everywhere (guest room doors, ceiling, etc.). But the worst part of the stay was the business center. As I was traveling for work, I made sure to pick a hotel that advertised having a business center as I new I would need to print some documents during my stay. When I went to use this hotel's business centers, none of the computers worked. I asked a front desk agent for help and they nonchalantly just said they have no way for guests to print. In situations at other hotels where business centers have been down before, I have had desk agents offer to print what I needed on their back-of-house printer. Here, rather that offering to help they just said I am out of luck. I ended up having to take an Uber at 7pm to a ups to print a few Word documents.
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