Max Hotels Jabalpur

Very horrible experience. The manager didn’t turnup to resolve or address our concern. Hotel didn’t provided hot water, instead Luke warm water is given. We were having a small baby of 10 months, still we have to manage hot water bath from eletric kettle. On forcefull request they provided luke warm water in paint bucket which is not at all acceptable. And said “ईससे ज़ादा गरम पानी नहीं मिलेगा, हमारे यहाँ सोलर है गीज़र नहीं” and hang up the call.

The manager akhilesh needs to be replaced asap. Here’s a more detailed version with 201 words: --- Avoid this place unless it’s your absolute last option! Our experience here was extremely disappointing, mainly due to the poor management. The manager, Akhilesh, needs to be replaced as soon as possible. He has no understanding of customer service and lacks even the most basic hospitality skills. We made a simple request for an extra towel, which any decent hotel would accommodate without hesitation. However, he flat-out refused, showing complete disregard for guest comfort. It was shocking and frustrating to experience such treatment over something so minor. To make matters worse, the rooms had a horrible, unbearable odor. It was clear that cleanliness and maintenance are not priorities for this hotel. The smell was so strong that it made our stay uncomfortable, and no amount of ventilation seemed to help. A hotel should strive to make guests feel welcome and comfortable, but that was not the case here. Instead, we were met with poor service, unhelp

Liked · The location was excellent, literally within the premises of the railway station. The room was spacious and tolerably clean. Bathroom was also reasonably clean. Disliked · Starting from the experience at the front desk, staff seemed overwhelmed and incompetent. Basic amenities such as a kettle and tea coffee sachets were missing and required 3 reminders to be provided. Bathroom barely had any hot running water and seemed run down. There wasn't even a bath towel or toothbrush provided.

It was an good experience with Hotel Polo Max, also the day use service is best option for short time stay....................................(Completing 200 words as i don't have to say 200 words).............................

I would hesitate to book this hotel even if the alternative was sleeping on the station platform! Noisy, seriously unclean, and apparently slept in immedeatly before by previous guests! In it's favour the free WiFi did allow us to quickly and easily book into another hotel and leave quickly!

good exprience nice rooms very comfortable beds nd good services good reception members great talking to everyone very clean nd fresh hotel nd rooms please must visit for hotel polomax in one time.....thanku polomax