Nina L
24 de noviembre de 2024
This Hotel is a joke. And not a funny one. Pretty on the outside, horrible personality. We booked only room since we where tired of the same breakfast from previous hotels in the area. However, for a so called 5 star hotel you would expect a few things to be included. We had apartmentroom with a coffee machine, but the capsule to make the coffee is only complimetary on the first night. We went to get a coffee at the Terrace and were served the worst coffee I have ever tasted and they Even took 4,5 and 5 euro for it (!) for a machine coffee. Not fun at all. Went to ask for new capsules in my room, but have to order them as room service. The cleaning personnel do a terrible job. One day they left the door open. They do not wipe the floors and I witnessed them washing the cups in the bathroom- who knows what they dry them with Don’t expect much from this place. Service is bad. They want to sell you even the air you breath. Greedy hotel, not generous at all, should never have had the 5 star. At the best I would give it a 3, and I have seen better hostels.
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