Hoteles en Besiktas, Estambul

We had a very unpleasant experience with stuff at the lobby , being there for Christmas Eve , me & my sister decide to eat inside the hotel rather to go out so at 10 pm we came down to the lobby where there is lounge area , for almost 15 minutes we saw that the lounge staff is passing us without asking if we want to order so I called one of the waitress and she came toward us with furious gestures before I start asking she said to me do you have a room in the hotel and I said yes , she continues what’s your room number and I replied , again with the cold face and rude behavior she continues ‘ under the name ?’ And I replied, she turned back to her desk without asking us what we would like to order and From her desk she went straight to reception to verify my information!!! My jaws dropped when I saw this , really rude & unprofessional behavior I was in complete shock that she even went to reception to verify the information, but the worst part was that after she verified and actually saw that we are the guest of the hotel she turned back to her desk and continued ignoring us , I never ever seen in my entire life a waitress permits herself to act like this with 5 star hotel guests, at this point we asked another waitress that if she can took our order , we then asked her if the hotel have another restaurant and she replied yes but the kitchen is closed after 10:30 pm , I don’t recommend this hotel for anyone that wants to enjoy the hotel facility, the staff are not guest friendly, the dining section is in some floor but for person like me that wants more easy snacks and chill area wasn’t really good option, not to mention that when we came back to our room we really felt so heavy and frustrated by this behavior, we were supposed to go today to lounge before departing but as for yesterday experience we just decide to check out soon and leave the hotel because we didn’t like to tolerate the attitude of this waitress ( she is the short women with short brown hair ) I suggest the general manager to see the video of yesterday and review their staff!

It is a very nice hotel. The Executive Lounge and the Rooftop Bar are on the highest Floor where you have a fantastic View of the Bosphorus and can enjoy delicious Food. Our Room was very large and very clean. When we arrived there was a Fruit Basket, different Variations of Chocolate and a Bottle of Wine served on our Table even though we don't drink Alcohol i found it very accommodating. The Breakfast is wonderful and there are many different flavors. The Coffee was unfortunately not good so I drank Çay. You can walk 10-15 Minutes and then you will pass various small Cafés, Supermarktes and Restaurants. I recommend this Hotel because it’s worth a Visit !

¡Muy buena experiencia! La música de violín en vivo en el desayuno es lo más destacado.

美好的體驗，非常開心。早餐很豐盛，嘗試了土耳其早餐經典與世界美食。酒店的環境優美。晚餐在Çirağan Palace 品嚐了土耳其經典美食與飲料，很開心，在海邊完成了一副寫生油畫：《海峽》。

Bu otelde defalarca kaldık. Ve her seferinde çalışan kalitesi çok yüksek. Öncelikle Yunus Emre Büyükbal. Çok kaliteli çok profesyonel ve iletişim gücü çok yüksek. Emaillere bile hızlıca dönen, çalıştıgı kuruma bağlı ve o kurumu çok iyi temsil eden biri. Bir insan kaynakları profesyoneli oldugum için bu durum çok hosuma gidiyor. Ayrıca resepsiyondaki yunus beyin güleryüzü, çözümcül kişiliği, beyefendiliğini de çok takdir ettik eşimle. Büşra hanım da çok kibar, güleryüzlü, kaliteli bir kişi ve otele her gelen kişiyle evine gelmiş gibi özenli ilgileniyor

El hotel de clase mundial en el corazón de Nueva Estambul. de los Bosporos e Istambul. Fui a la parte superior del techo para refrescarse y logró disfrutar realmente de la vacación a la totalidad. El hotel merece su calificación de cinco estrellas.😊

El ambiente y el servicio del hotel son de primera categoría: elegimos la vista del Bósforo y la recepción eligió especialmente una vista de gran altura para nosotros. El desayuno fue rico y la cena fue en el piso 14, con vistas a las hermosas vistas nocturnas a ambos lados del Estrecho de Taiwán. ¡Pasamos dos días maravillosos! Un agradecimiento especial al portero Mehmet y al botones Bngin. Como teníamos que ir a un hotel cerca del aeropuerto con anticipación para tomar un vuelo temprano, estos dos caballeros nos ayudaron atentamente a conseguir un taxi (el conductor también era un anciano amable) y nos enviaron. Llegué al nuevo hotel sin problemas, lo que me hizo preocuparme todo el tiempo. El problema se resolvió con éxito (no hubo ningún fenómeno de estafa al cliente criticado por otros). Me encanta este hotel, ¡gran experiencia!

En general, hay algunos sentimientos que quiero decir, el hotel no es grande, no hay instalaciones de acompañamiento. El bar, el restaurante y la terraza están conectados, y no hay espacio grande ni marcas, pero vamos a ser invitados por el gerente de restaurantes a volver al restaurante cuando comemos el desayuno en el bar, y el servicio del servidor del restaurante es muy bueno. La temperatura del agua en la habitación es muy inestable, un poco fría y un poco fría, especialmente cuando se ducha, soy director del Departamento de Engenharia de un hotel de cinco estrellas. Desearía ver su sistema de suministro de agua y el gerente de restaurantes, pero no se les permitió responder. La higiene de la habitación de huéspedes no está limpia, yo mismo limpia (ver la foto).Una vez que la revelación se acabó, llamó una vez por la mañana y llamó dos veces por la noche para enviarla.

Very impressive hotel. Love all hotel staff. Super comfortable room. Nice breakfast. Many good restaurants nearby. Very convenient to go around by ferry, bus, taxi, or by walk. Will definitely comeback for future visit ❤️❤️❤️.

What I didn't like about the hotel which has 5 stars. No robes. Cheap slippers. They asked for a deposit for the minibar in a 5 star hotel. Terrible view from the window.