Usuario invitado
3 de noviembre de 2024
It is a bit unusual to write a 5 star review for a hotel we didn't stay in and never saw a room. During the Turkish national holiday my wife and I, both in our 80s, were exploring Istiklal Street and the Galata tower area when she tripped and fell on one of the numerous curb barriers. Bruised and bleeding we searched for a taxi and, on the recommendation of the Raffles staff, figured our best chance in packed streets was to find a hotel. As we proceeded down yet another small street we chanced upon a security station with an attendant who turned out was part of Ecole St Pierre Hotel staff. He took us to the hotel where the entire front management team provided first aid to my wife and undertook to find us an ever elusive taxi. While waiting for the taxi I had a chance to talk with the manager about the hotel as well as note how clean it was. When we left I promised the staff that I would try to spread the word about this 17 room, historical boutique hotel in one of the prime locations in the city. In many years of travel I have learned that how the hotel staff treat guests, even drop in's requiring assistance, is the best reflection on the entire hotel. I thank the entire staff for assisting us in a time of need and their concern, kindness and generosity is why I strongly recommend this hotel to others and gave it an exceptional rating.
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