Usuario invitado
5 de julio de 2024
I stayed in this hotel two days ago and yesterday the disaster happened! I left $600 in cash in my room, but not in the safe. When I came back, the money was gone! I reported to the hotel management, but they did not help. They even told me that I had to prove it was stolen and suggested that maybe one of the hotel staff had taken it! In addition, the hotel entrance card was broken every time we tried to enter or exit and we had to wait for it to be replaced. This problem always happens to us, and we lose a lot of time. But the next disaster: cleaning the rooms! Cleaning was done only 1 times during our two-day stay and that too very late! Today on the island tour, one of my companions said that his friend had a terrible experience in this hotel. His money was also stolen from his room and the hotel management did nothing! We have decided not to step foot in this dirty and messy hotel again, and we strongly suggest you do the same. The management of this hotel not only ignores the thieves, but with indifference and disorganization, it creates an unpleasant and annoying stay for the guests.
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