Taksim Istiklal Suites

Fue mi primera vez en Estambul. Me lo pasé genial allí. Me alojé en dos o tres hoteles, pero el que más me gustó fue el Taksim Istaklal Suites por su ubicación. La limpieza era buena y el servicio era fantástico. El recepcionista era un hombre maduro de unos 40 años, no recuerdo su nombre, fue muy bueno con nosotros. El recepcionista de la mañana, no sé su nombre, también fue agradable. Me alojaré en el Taksim Istaklal Suites de nuevo en mi próximo viaje. Viva la vida y ame el Taksim Istaklal Suites.

My husband and I booked this hotel for a week stay in Istanbul. From the moment we walked in we knew something was wrong. The room we were given was right in front of the reception. The chairs were torn and had stains on them. The bedsheets and pillows were stained and torn as well. The drawer knobs were missing. The A/C wasn’t working and the remote was missing. The toilet was leaking. The window was facing another building and there were stairs, which literally someone can come down and come into our room. We got the manager and showed him the pictures on booking and the room that we were supposed to stay in. He offered us an upgrade to another room with extra fees. We refused! We just wanted to get out of this disgusting place. We asked for a refund. He told us to cancel our booking first and then he would refund us because booking wouldn’t allow him. Then he refused to refund us after the cancelation. We had to call booking, but we ended up not getting anything. We of course left because there was no way we were going to spend our vacation in this nasty place. We are writing this review to make sure no one falls into this scam!

By far the dirtiest and most noisy hotel I have ever stayed in. Complements of the hotel broken window, dirty bed, holes on the sheets, old doors that don't fit on the wall, dirt everywhere. Certainly and by far NOT a suite. No parking and breakfast with a stamped paper at the hotel across the street. We arrived at 2 in the morning after driving 7 hours and sleeping was an impossible task from the stench, the noise and the dirt. Really NOT recommended for families. Only maybe for low budget tourists under 20.