Base Camp Lodge Les 2 Alpes

I had a very disappointing experience with this hotel’s booking policy. I initially booked a room through a third-party platform, but later found a more suitable option for a solo traveler on the hotel’s official website. Since both reservations were for the same stay, I reached out to the hotel multiple times to cancel one of them well in advance—more than a week before my check-in date. Unfortunately, the hotel was completely inflexible and refused to accommodate my request. I find this policy extremely rigid and customer-unfriendly. Being forced to keep two reservations for the same dates at the same hotel, with no option to cancel one, is truly frustrating. I expected better service and flexibility.

離纜車很近，乾淨衞生，環境不錯

Me and my fiancée along with another couple stayed here at Hotel Base Camp Lodge Les Deux Alpes from 24/12/22 - 01/01/23 and we all thoroughly enjoyed our experience. We stayed in a Mountain View room and were HALF BOARD so this meant we had breakfast and evening meal. We were a 15minute walk from the main Jandri lift but literally only a 2minute walk from the Diablo lift, the Diablo lift is 100% the best lift to use. No traffic of people , literally every morning 9am we would get straight on the lift at Diablo without hesitation and be ski-ing by 9:20am! The Diablo lift links the whole mountain together so my advice would be to use this lift on the doorstep and link the whole mountain together using the other lifts 😊 HOTEL - Clean , fresh and vibrant. Everything you need this hotel can offer. Easy access to the boot room via lift, stairs or a side door which gives you access from directly outside the hotel. There’s a nice bar area and games room where you can relax and enjoy downtime in between hitting the mountains. The reception area is always staffed and all your questions will be answered. You top up your lift passes from inside the hotel via a computer which is in reception there for you to use. BOOT ROOM - Small but very tidy and clean. Lockers were efficient and worked off your keycard automatically which was great. BEDROOMS - Spacious room with a lovely balcony overlooking the mountains. There was a lot of storage which was perfect as we were staying for 8 days and had lots of clothes and equipment. FOOD / HALF BOARD - Breakfast - continental breakfast was on offer including croissants/ fruit / yogurts / breads / coffees and juices Hot breakfast - bacon / eggs ＜ on offer every morning EVENING MEAL - This meal was tasty but my only complaint is that the SET MENU for HalfBoard guests was very limited. You had 4 starters , 4 mains and 4 desserts to pick from each evening and for people staying here a week or even longer the menu because boring especially if you did NOT like cheese… A big thankyou to the manager of the hotel who let us exchange our starter and dessert for 1 meal which was on the Normal menu.. for this meal I had the Pork Ribs and they were outstanding, my friend has the steak and that was equally as tasty. The food is very good , compliments to the chef 👨‍🍳 SERVICE - During our stay we noticed that the restaurant on an evening was very busy and there wasn’t enough members of staff to cope with the amount of tables. Some evenings we would just order a main meal then leave as the service was slow.. this is there busiest time of the year but waiting 2hours for a main meal after ski-ing allday was enough for us. Maybe an extra pair of hands on the service side of things would be beneficial especially during these busy times… We didn’t experience any delays during Christmas Eve meal or Christmas Day meal as the hotel was quieter , these meals were also delicious and we all really enjoyed them. Would I stay