Romantik Hotel Relais Mirabella Iseo

What a beautiful place this is! The room was beautiful and spacious with a French balcony. Swimming pool area was lovely and so was the breakfast room. Breakfast had everything you wanted and eggs were made to your liking. Staff was very friendly,especially the ladies working in the reception. The whole place and the grounds were very well maintained. Beautiful greenery and flowers surrounded the hotel.But,and I’m very sorry there’s a but.The restaurant has gorgeous views of lago di Iseo,but no views can help this restaurant. We off course sat outside on the terrace to enjoy the view,but that was all we enjoyed. The waiters,two of them, either overworked or just bored. They had between them only eight guests the whole night as far as we could see,but we actually never had any service. Yes we had our food and drinks handed to us,but no one pored the wine or water,no one asked how the food was,no one as much as looked in our direction unless we flagged them down.And the food was not good. We tried some local fish which didn’t taste bad,but it was the color grey. Then we had some pork,and the meat was if possible even grayer. Nothing looked very appealing. I am amazed that they don’t make the most of the potential they have. Get a chef that makes simple Italian colorful food and server’s whom actually like what they are doing. This hotel and it’s guests deserve it. They had a very popular seafood restaurant just next door which was packed both nights we were there. I don’t know if that’s the reason they don’t prioritize their own restaurant.Also they could do a lot to improve the atmosphere. Some flowers and candles on the table and some music would at least make it nice to enjoy a drink while watching the scenery . Stay away from the bar though,it was used to stack dirty plates on. Are they forgetting that you have to walk by it to go to the bathroom ?Well,after our complaint the gave us a bottle of wine,and recommended us a lovely local little Osteria the next day. Were the food was simple,but great. We would love to come again,but we would definitely go somewhere else for dinner.

Quite simply an exceptional hotel. On arrival the young lady on reception was extremely welcoming and assisted us personally to our room. We had booked a room with lake view with terrace and this was definitely not a disappointment. The room itself was very clean, and perfectly appointed, eco-friendly to include such items as vegetable soap and vegan toiletries. Every aspect was perfect. I would highly recommend this hotel. We stayed for one night as a stop over for an early flight from Orio Al Serio Airport Bergamo (40 minutes away). We will defiantly be returning for a longer stay to take full advantage of this haven of tranquility.