Hotel Terme Oriente Ischia

UN HOTEL SUPER - PARTICOLARE, LO DEFINEREI HOTEL TERME - LETTERARIO, PERCHÉ OLTRE A FORNIRE UNA OTTIMA COLAZIONE E UN BUONA CENA, UNA SPA SUPER ECCEZIONALE, OFFRE AGLI AMANTI DELLA LETTURA LIBRI A GO- GO : NON AVETE CHE SCEGLIERE TRA GLI INNUMEREVOLI TESTI CHE INVADONO TUTTO L'ALBERGO.BUONA VACANZA !!!

The lobby is stunning once we saw it we were very happy but unfortunately it was it. Room was not great plenty of mosquitos, we killed 6. Aircon from 80s which didnt work well when we set 18 degrees it felt like 30 in the room so we couldn't sleep well but due mosquitoes presence we didnt keep windows opened so it was not a great sleep at all of max 4h a night waking up all sweaty. Breakfast was a joke croissants looking unfresh and the worse americano we ever had tasting like water. Very poor choice almost nothing to eat for breakfast also served on the basement lever which gave it extra unpleasant feeling. But the worse was that we chose this place for our wedding anniversary to spend lovely 2 days in spa on the terrace in jacuzzi with 360 views having prosecco and chill on the terrace.this was the reason why we chose that hotel and before booking I made sure to check that it's working and we can use it which I was assured about. Upon arrival we were informed we can use rooftop. When we arrived there it was all under construction jacuzzi was closed and rooftop was full of bricks and construction works. I complained on the reception that we can use spa on the rooftop and I only heard that it's TRUE they have some works. It's a shame I was not informed about that when making a booking as I precisely asked for roof terrace jacuzzi. It was put 5 anniversary treat we went for 3 days to Italy to have bit of luxury and we got hot room with broken aircon very dated hotel and roof tarrace which was not working. We traveled 8 hours one way for that. It was really disappointing and sad