The Tontine Hotel & Bar

This is a review of staying at the Tontine as a hotel guest, not as a restaurant customer. The Tontine is an elegant and historic building in a prime location right next to the old iron bridge. Unfortunately it is very basic inside and in urgent need of improvements. Our room was spacious and clean and appeared to have been recently decorated. But the bathroom was cramped, the hot water intermittent, the toilet flush was unreliable. The curtains and pictures looked like they had been bought at Poundland. The wardrobe was a rough wooden frame. However the beds were comfortable - although only a single pillow was provided on each bed. The carpets in our room and throughout the building were thin and cheap. The stair carpets needed cleaning. There were various items, including paint tins, cluttering the areas at the bottom of the stairs. It appeared that redecorating had started but not been completed. We went into a large old room on the first floor and were shocked to find it full of dirty, broken furniture and rubbish. The "free" breakfast available before 9 a.m. was woeful. No tea or coffee available, no jam or marmalade, inedible fruit. No staff in sight. Apparently if you waited until 9 a m. somebody would be able to serve other breakfast items. There was almost no sign of any staff, with the exception of those working in the bar (which was busy at night). This hotel has a lot of potential but needs a major overhaul and more staff.

Came for breakfast which was our first time, quite a largeish group of 6 adults and 2 babies. 5 adults had the large breakfast and I had the veggie option. I don't eat eggs and asked for them to be put on a separate plate for my baby, the portion was huge! He was very happy. Only slight fault anyone could make was the bacon could have been cooked a little longer and although they have a good veggie and vegan breakfast, there is no milk alternative or herbal tea option which is strange for a hotel and bar. Looking to make this a monthly meeting though

Me and my family have been a few times now for Sunday lunch and it’s always delicious! my mother says it’s the best she’s ever tasted, we’d like to give a special shoutout to Sammy as she is so lovely with every customer not just us but her service is always excellent and always a warm welcome with every staff member :)

The food was luke warm, chips undercooked, although the garlic bread was delicious. The building itself is a lovely old building with lovely period features inside and is directly opposite the historic Ironbridge. Dogs are allowed which is always a bonus for us. The staff was warm and friendly. Our only grumble was the food

I went to the Tontine last Saturday to celebrated my brother and his wife’s Golden Wedding anniversary. There were 22 of us that needed to be catered for and the staff made sure everything was perfect from the moment we arrived until we left. The food was incredible and nothing was too much trouble . Special thanks to Leanne who cooked the superb meal and to Dan who catered for our every need . I will definitely recommend

We have eaten here quite a few times recently. On each occasion it’s been great, the service is quick and friendly, the drinks reasonably priced, and the food has been excellent. There is a varied menu ranging from quick snacks to full pub type meals. All have been excellent, we often sit outside, and watch the world go by. It’s a great place to sit right opposite the famous Ironbridge.