SanRafaelChick
30 de julio de 2024
I spent four years living in Iowa thinking the Hotel Vetro was the best hotel in town. Now that I came back to teach for 10 days and stayed there, I was very disappointed. Sadly, many of these reviews are accurate. The maintenance is very lacking. The floor 5 button didn't work in one of the elevators the entire 10 days I was there. In my room, the dining high-top table was so wobbly as to be unusable. Sat in the leather chair, which promptly tilted to one side because it was broken. The blind was tattered. The shower head was leaking water everywhere. The desk wobbled and I had to put a wedge under the leg to make it stop. Housekeeping came by once in a blue moon. My bed was only made a couple of times. But weirdly, they kept adding more and more towels to the stack and toilet paper rolls, despite not touching the bed. There didn't seem to be any rhyme or reason to it. Basically, it fell short of what I would expect from a more upscale hotel. But the worst part of the room for me was the bed. I always look forward to hotel beds because they are so fluffy and soft. Not so here. I felt like I was a guest at my Calvinist grandmother's house who believed comfort was self-indulgent. The bed was very hard, to the point I woke up several times a night and woke up with a stiff and achy back. The mattress has very little bounce or give. I asked at the desk if they might have a mattress topper and was told no, they don't use mattress toppers. Other friends staying in the hotel complained of the same thing. Sadly, the Vetro has seen its glory days. And with all the new hotels in town, people will choose a different hotel if Vetro's owners don't start treating the hotel like a competing contender.
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