Waverley Inn Apartments

The pillows are the fluffiest i’ve ever felt. I also loved the attention to detail. Very luxurious and definitely coming back here again. I wish I stayed more than one night as it was definitely worth the money. it’s only a 10 minute walk from the towns city centre

We came down to reception and complained about our room. Blood on walls, bedroom and bathroom uncleaned. We complained about the door jam, you can see into the room from lobby and vice versa. To be told there is maintenance. You cannot give a client a key for the room at check in and then on complaint say there is maintenance. Asked for another room and raise your voice. To be given a key to another room that had feces on the floor and STILL in the toilet.

We came down to reception and complained about our room. Blood on walls, bedroom and bathroom uncleaned. We complained about the door jam, you can see into the room from lobby and vice versa. To be told there is maintenance. You cannot give a client a key for the room at check in and then on complaint say there is maintenance. Asked for another room and for the manager to shout and raise her voice. To be given a key to another room that had feces on the floor and STILL in the toilet. room stunk of damp.

Do not book here !! Firstly booked deluxe room , received thithly cold small room 1: no hot water from sink 2: red staining on the bed not clean sheets or bedding 3: toilet thilthy black droppings on floor bk of system was mold dirty 4: no shampoo or conditioner 5: blind was of the window broken 6: doir lock won't work lock properly gap between doir and outer frame . 7: no one to meet with a key to enter mobile number in front door phoned & tex no answer eventually other guest told us 10 min walk to wavely hotel to pick key up and back 8: coffee mugs thilthy stained not washed 9: pillows were bumpy old dirty List goes on diabolical place to stay . DONT book here !

Apartments seem like they were recently upgraded and then no upkeep has been done. The rooms are barely cleaned between guests it appears. We had multiple rooms. One had a moldy ceiling, the had non working TVs, dirty bed sheets. That being said the employees did their best to accommodate and were very friendly.

The accommodation was very dirty, we did not get the room we booked - instead of a Deluxe room (20 square meters) we got a 12 square meter room (A6) with a view of an inner roof covered with bird droppings, all for 600 pounds for 3 nights. Of course, we had paid for the room in advance, but we were advised that we did not need to occupy the room and that we would be refunded at some point. Everyone should stay far away!