Usuario invitado
24 de diciembre de 2023
Unacceptable Hotel Conditions: Upon arrival at the hotel on Thu 21, Dec, 2023 8.00 PM, I was deeply disappointed to find the conditions significantly different from those advertised, Issues are like uncleanliness, hygiene & safety concerns. These conditions are completely unacceptable and fall far short of the standards. The booking was made on 27/11/23 for Thu 21, Dec, 2023 12.00 PM to Sun 24 Dec, 2023 11.00 AM. Unfortunately, I am requesting a cancellation due to two unforeseen circumstances that have rendered the stay impossible: 2. Rescheduled Semester Exams: Due to the recent cyclone in Chennai, my university has rescheduled my semester exams, which now unfortunately coincide with my booked stay at Hotel Aarav 94, had checked out on 22, Dec, 2023 Fri 7.00 PM. This unexpected change leaves me no choice but to cancel my accommodation. Given these unforeseen circumstances, I kindly request a full refund for my booking. I have attached photographic evidence of the hotel's condition for your reference. Additionally, I have provided a copy of the official exam reschedule notice from my university.
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