Indian Palms Vacation Club

Clean, lots of space, nice view of mountains, kitchen well stocked, cabinetry old and paint peeling, staff friendly and helpful, easy check in and out

First time at this resort. Overall we enjoyed our stay. It's a gated facility, with key-card entry gates. On the positive side, the staff is very friendly and helpful. Housekeeping was outstanding (our unit was spotless). The Pool areas are nice. Our 2-bedroom unit was large and roomy (except for bathrooms and kitchen) and adequately stocked with kitchen items, towels, pillows, blankets. The grounds are generally in good condition. The furniture was very nice (recently upgraded), and beds/bedding were comfortable. TVs worked very well. Location is great for golf (Indian Palms golf course is on site...it's fine for any golfer, but needs some maintenance work in a number of areas). Facility is close to just about anywhere in Indio, but is a 20-30 minute drive to the west end of the valley. On the down side the unit is very dated. Cabinets have been painted over too many times, some of the hardware is broken, and the bathrooms are small (especially the 1/2 bath). Counters in baths and kitchen don't appear to have been remodeled or repaired since the unit was built. That being said, everything (including hot water and plumbing) worked very well. Our Unit was a 2-story (living/dining downstairs, bedrooms upstairs). So it you don't care for stairs or have trouble getting up/down (it was hard to haul luggage up them), then this is not the place for you. Facility is part of the Indian Palms residential community. It has 18 (yes, 18) HOAs, and it's a kind of odd looking in many ways. There are beautiful homes, with nicely manicured yards. Then across the street are units that are very "under-maintained" for lack of a better description. Consequently the Registration Office can be hard to find as it's mixed in with some of the units and the sign is small. We didn't use the laundry facilities, but we were not impressed with them. Many washers/dryers were out of order, and they work off an app on your phone (not coin operated). Most the working units were very beat up. Supposedly they are all being replaced (which would be a good thing). If your unit is close to one of the, then lucky you...otherwise it could be a hike, and you'll likely be driving to the laundry room. All in all, for the price we paid for the week, it was a reasonable stay. However, we likely wouldn't return as we just can't do stairs as well as we used too. If it were on one level, then we'd consider returning.

Credit where it’s due—every single employee I had contact with was amazing. But the grounds were built more the apocalypse than a relaxing refreshing time. Gates with tire spike strips and welded spikes on the metal gate itself. Pool bathrooms padlocked day and night. View consists of parking lots and dated stucco buildings. Unit has ancient gum on carpets, crumbled particleboard cupboards, saggy beds, no natural light. Finally, RCI says this place has tennis, but it very much does NOT. You will be locked out of the tennis courts and cannot even pay a day fee to play. It’s a shame.

We stayed three nights. It is a gated community in Indio. The beds were very comfortable. It was spacious, very quiet, had a full kitchen., one and a half baths. Free parking for two vehicles. The location is desirable. I could not hear any neighbors.

We were looking forward to a restful time in Indio. We had issues from the start. The unit was very run down and needs a major upgrade. The Wi-Fi is atrocious. The gate access was a joke. First it was there is a camera system that recognizes your license plate, Wrong, then it is, here is a key card that will work at any gate, wrong. The unit was to be cleaned twice that week. Well if we hadn't gone down to ask about it, that wouldn't happen. So I totally recommend not ever staying at Indian Palms.

Stayed in a 2 bedroom for a week. The stay itself was good. Beds were comfortable, pillows not bad, one bathroom, though we made it work. The kitchen was well equipped. Nice dining space. A bit dated by I'm not overly fussy. Not enough parking in front of the unit. We had one member in our party in a wheelchair/crutches, and we couldn't get a spot in front of our own room. It was a bit annoying to have to park down the street. It wasn't far, but it would have been nice to park in what I thought should be our spot (at our door). The staff are friendly and helpful. Don't forget to ask for a gate transponder. it makes it easier to get in and out. Pools are a nice temperature. Hot tubs were nice, too. Though one evening, we couldn't get the jets to work. And another afternoon, the hot tub by the laundry was freezing and dirty. I let the office know, not sure when or if it got fixed as we went out. The laundry room is tidy. Machines use an app to pay, which is handy and annoying at the same time. Would stay here again, as none of the annoyances are deal breakers for us.