Usuario invitado
16 de enero de 2024
Do not be deceived by the photos shown of the "resort" hotel. First day of check in no one was in the office, when you try to call the office the mailbox is full and you cannot talk to anyone or leave a message. The room we were given had no cups or coffee maker and no BLANKETS on the bed. The toilet barely flushed so we were nervous to EVEN use it. Called to the front desk at least 6 times before someone answered they told me that they didn't have cups and that they had just given out the last blankets ! I was asked if I wanted to change rooms ? I asked if that rooms has blankets sure, and was told no ( not sure what good that would have done) called to the front the mext day was told they had ONE blanket for two people with a room with two beds. Sent my daughter to go get it, when she got there three people just stared at her through the locked door, so then I had to go down. The "blanket " I was given was pulled out from under some dirty boxes in a back room and smelled horrible, it was also NOT a blanket it was the cover to put over the blanket. I asked to speak to the manager Samantha who I still have not been called back or been able to make any contact with in 3 days. Other groups staying here with us all had similar problems. Do not stay here save your money.
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