Holiday Inn Express Indianapolis South

I have always recommended this hotel to everyone just because of the staff has the most amazing customer service until and I had the opportunity to speak with a general manager who is very very unprofessional but to top it all off the head housekeeper Roberto thought it was unacceptable to talk to me like I was beneath him I was trying to get into the side door to retrieve the rest of my belongings to check out he literally said to me and these are his words per Betim for me to shut the **** up or he would call the police on me who talks to someone like that I have given this Holiday Inn so much money I’ll offer the employees when I go out to buy them dinner I just I’m very respectful and for someone to talk to me like that that is so so unacceptable but if that’s the kind of people they want representing their establishment well then obvious they don’t value their customers. I will say one last thing he would not come outside and talk to me like that he hides behind the building the company so he thinks he can talk to people however he wants to and it’s acceptable when he could’ve stepped outside those doors and talk to me like that … and I am happy to give my name it is Michelle Thompson and I wouldn’t stay there ever again!!