Countryside Suites Kansas City Independence I-70 East Sports Complex Hotel

The most undesirable accommodation in Independence, MO. Initially welcomed by one of the most pleasant front desk agents. The check-in process was seamless. However, upon entering my room, I was immediately confronted by the foul odor of a backed-up toilet. The bathroom was in a deplorable state, with a pen propping up the shower rod, a vent hanging from the ceiling, and duct tape securing the door lock. The beds had white stains on the sheets, used lashes on the blankets, and additional lashes on the dresser and mirror. There were broken outlets that prevented me from charging my phone, ants on the lamp shades, and mold on the ceiling. I returned to the front desk to request a different room, and I was relocated. The new room lacked the unpleasant odor, but it was marred by blood and cigarette burns on the main blankets. I went back downstairs, and the agent's demeanor shifted from friendly to annoyed. When I requested yet another room, she suggested I could return to my previous one. I opted to go back, as I preferred to endure the smell and other issues rather than deal with blood. There was no offer to assist in cleaning the bathroom or repairing the broken items, and I was repeatedly questioned about my choice to stay there. It was already 9 PM, making it too late to seek alternative accommodations. I had my son with me and had to go to Walmart to purchase Clorox wipes, sheets, and towels. I would never wish for anyone to undergo the experience I had here. STAY AWAY!

Bed bugs and horrible management Bed bugs! Management forced a cash deposit that wasn’t returned after we found the bugs in the room. Horrible, stay away.

Honest Opinion Went to help my sister fix up her house and needed a cheap place to sleep for two days. Pluses: Cheaper than other area hotels Fairly Clean Plenty of close restaurants Internet-WIFI- works well They allow pets. $20 a night fee. Minuses: All doors locked, even to get to the front desk. You have to call to get someone to open the door. Extremely dated- no updates since 1940. May be a slight exaggeration but not to far off No breakfast. And the coffee that is supposed to be in the lobby? Non-existent. Have to drive through 2 other properties parking lot to get to the hotel lot. Just be careful of the potholes. The mattress has to older than the hotel. Seriously, it saw better days 10 years ago. They make you pay cash for the pet fee. Don't have it? They have an ATM that charges you $3.99 to use it in the lobby. No pool, exercise rooms, or any sort of extras. Water in the sink works, but it acts like it is partially blocked. In the end, it served my purpose as a place to lay my head. Definitely one of the worst hotels I have ever stayed in, and will not again unless there is absolutely nowhere else to turn. The guy who runs it is nice enough, but it seriously needs upgraded in the worst way. I get it, that cost money, but there is potential there if they would just invest.

Very fast check in process, just verify identity and sign in and remit deposit. Our cat traveled with us, pet fee was reasonable. She enjoyed the window view. Quiet and the beds were amazing! Entire family slept well!

The room seemed clean enough, but the bathroom didnt look clean although it was. The carpet held a musty smell.