Sardunya Apart

Returned here after visiting in 2023 when tiki beach first took over and although the rooms are small and basic we enjoyed the holiday. What a difference 2 years make! The place has gone downhill dramatically. We travelled as a family of 6 and arrived at 4am after a long transfer due to the driver wanting to stop off for a 30 min break so he could have a bowl of soup and chat to his mates. When we finally arrived at the apartments we were greeted with the manager informing us we had no rooms despite us booking and paying for 3 rooms in April and contacting them directly a week or two before we travelled to confirm the rooms. We were then sent to some other apartments for a couple of nights. These were basic but clean and to be honest we were just grateful they could take us in. It would be a further 2 days before we were all allocated rooms at sardunya and we could finally unpack. Pros No rush for a sunbed Close to shops and restaurants Cons Rooms in dire need of attention -shower head not attached to wall we had to hold it over ourselves to shower, shower doors old and broken, cracked tiles on the walls and generally run down and dirty. Paint peeling on kitchen cupboards, kettle had a broken lid and you had to put the light on for the sockets to work. Ants all over the balcony, could not sit out without them crawling all over your feet. Just as well I had packed a tin of dettol spray which helped slightly. No top sheet for the bed just a small scratchy cover which was barely big enough to cover 1 person let alone 2 and pillows like bricks They are severely understaffed with only 1 cleaner for the whole complex and a max of 2 inexperienced staff on the bar/food area. I did feel sorry for the cleaner as she seemed nice but to be honest the standard of cleaning was awful. I never once smelled any cleaning products after the room had supposedly been cleaned and to prove a point i did not pick up a false nail I had dropped under the coffe table and it was still there at the end of the holiday. Bedding and towels were not changed regularly and I had to request clean ones. If you bought a drink at the bar they never had any change and you had to wait until they remembered or you bought another drink and reminded them. If you ordered food they had to ring tiki beach and then someone on a scooter would deliver it. Not an ideal situation when ordering full English breakfasts. They could not even make a simple baguette, this also had to come from tiki beach. This could be a lovely little set of apartments with better management and some money spending on it, but if they continue in the way they run it now I can only see it getting worse.

This is the 3rd time I have stayed here. The steps to the swimming pool have improved since last year with a nice staircase like entrance rather ladders. It should be noted that this pool is 1m 80cm deep throughout, it doesn't shelve, although there is a small children's pool. The bar and restaurant are an improvement with new enthusiastic staff organising bar b ques, Turkish food evening and Dundry lunch. Rooms are cleaned and bed linen and towels are changed daily by the friendly cleaning staff. My major complaint this year was the unreliability of the wi fi. To say it was intermittent would be kind. Great location gor self catering being close to local shops including greengrocers and butcher. If you are going to self cater bring a bread knife, sharp cook's knife, coffee mugs and tea towels.