Apartamento Ciel Azul

Cuando llegamos, tuvimos problemas para encontrar el lugar. La calle no estaba en Google Maps, ni siquiera el taxista sabía adónde ir con la dirección. En la recepción nos dijeron que las zonas bonitas con las setas y los árboles no son accesibles, pero las fotos se muestran en el anuncio. ¡Además aprendimos que el patio de recreo está lleno de serpientes! No dejaré que mis hijos jueguen en el patio de recreo cuando sean serpientes, ¡esto simplemente no es aceptable! ¡Los trabajadores del lugar fueron realmente amables y siempre felices de ayudar! El aire acondicionado se estropeó, la primera vez que revisaron dijeron que era normal. Sólo después de un par de días empezaron a arreglarlo, después de que hicimos una denuncia formal. El apartamento en sí era bonito y la zona de la piscina era genial. ¡Pero no estamos nada satisfechos y definitivamente no valió la pena! ¡Piénsalo dos veces antes de reservar, porque pagas por toda la zona con sus servicios y sólo puedes utilizar la mitad! No se proporcionaron servicios como en la descripción de NL.

The most horrible place ever! I have never had a bad place to stay!!! The rooms are completely run down and the bathroom is not good at all! The mattress was completely worn out, so that you lay in a hollow and could hardly move. The first time I saw it, I was completely stunned at how you can rent out something like this. I stayed there for a week with friends. The towels were not even renewed, there was no hairdryer and the kitchenette was barely equipped. There were four of us and there were not enough cups, no sharp knife, no big glasses and only two hot plates. There was no service of any kind. The hot water for showers was often not long enough for everyone.

I stayed with my family. The wifi connection did not reach our room, only the rooms onlooking the pool have wifi but this is not advised at booking. The tv was broken, they promised to fix but never came. The shower curtain metal rail was broken and it fell down hitting me in the head. I’m grateful it didn’t hit me or my children in the eye. I asked for a discount as no tv or wifi for one week with children was not easy. If I’d have known I wouldn’t have booked. They very reluctantly gave me €50 discount which was nothing considering our poor experience. They are not interested to please their guests.