The Lilygate Lagos

In the heart of Lagos, surrounded by extravagant culinary options, lies the heart of the fleur: Lilygate. This hotel is a romantic's dream. The amber glow of the nightingale lampshades that cocoon the elegant exterior of the hotel adds a very romantic essence to one's stay. My family and I really enjoyed this gorgeous hotel. Once you walk in, you are greeted by a 30-foot bronze African statue- a striking and powerful imagery that highlights the ferocity of the Nigerian culture. What adds to the picturesque imagery is a bronzed and gold spiraled staircase. Absolutely breathtaking! The service is beyond words. Thank you so much to the entire staff- you made our stay so memorable because you were so responsive and kind. The shower was prone to slight flooding, but staff were so responsive the issue did not linger long enough to bother. The Cuisine: A Nigerian inspired breakfast cuisine. The hotel offered a variety of international inspired items to choose from, ranging from some delicious pancakes with a special batter, chicken sausages, egg sauce, beans, rice, stew, an assortment of proteins... the list goes on and on! Fabulous job- what a fabulous stay!

Ikechukwu imorji, gave an Exceptional service, very polite host, always concerned about helping. Delicious food! All very concerned about helping us! Feeling at home! Lagos, all the best!!! I'll be staying this whole week at this beautiful hotel.

Good day Morten, I trust you are keeping well. I have spent 3 weeks, over the month of September until the 5th of October, and thoroughly enjoyed the 3 stays at the Lilygate Hotel. From day one I found all your staff, from the reception/porters/restaurant /kitchen and housekeeping teams to be exceptionally professional, friendly and customer focused. Every request/question I had was greeted with a smile and no request was too much trouble for anyone, and to be greeted by your name everywhere is very pleasing. Your hotel employees are certainly a great example of how a hotel should be run and their customer care and focus has been fantastic, and certainly a positive indictment of yourself and the hotel management team. Thank you, and your team for making my stay away from home as pleasant and as comfortable as possible, I have really enjoyed my stay here and look forward to my next visit in early 2023. Kind regards. Mike

I stayed at Lilygate for 2 weeks with my sister. The hotel became like home. The staff were all attentive and helpful. It was clean, breakfast choice was vast. Overall a really nice stay. The rooms are a little smaller than you expect but it was still really comfortable. Would definitely visit here again, and definitely recommend.

To sum it up - This hotel is appalling. I stayed at the hotel for 2 weeks and regretted it ever since I arrived. Customer Service Initially, the hotel looks very nice however they lack customer service. For example, I've ordered food a few times from my room and they'd call me back 20 minutes after I ordered to tell me it was unavailable - bear in mind most things were unavailable then the food took a further 40 minutes to arrive. I called room service for an iron and after 30 minutes, no one brought it so I had to call and remind them, and again I never received it. Also, the workers here weren't very friendly, they seemed reluctant to do things. However, I can say the doormen and security guards were always polite and helpful. Room The bed is a nice size for 2 and the Superior room gives a presidential feel which is nice. However, the bathroom was dated. There was no toilet brush and we had to be asked countless times to change our towels every day. They seemed reluctant to do so and even told me 'No' a few times. The towels also didn't smell fresh. They did give 2 water bottles every day which was nice. Some of the plugs/switches didn't work and when I put in my charger it made a hissing sound. Our room key also didn't work the first 2 days I stayed over so I had to wait in the reception to be escorted to my room every time. The lights in our room are very dim and randomly switched off. Many didn't turn on when we turned the switch on. Lastly, mysterious water was dripping from one of the lightbulbs for a few days. They said it was water from upstairs but failed to give extra information. Was it toilet water? Washing water? The pipes? We had to pester them for days for them to finally get an electrician to fix the issue. We asked to cancel the reservation completely since there were a few things wrong with the room and they had difficulty doing so, so we asked for a room upgrade which a receptionist said was okay. Instead of a room upgrade, they showed us the same Superior room but smaller. We were so fed up that we decided to just stay because what was the point of moving to a smaller room? Food The breakfast buffet does have a range of options however I wish there was more fruit. Food after breakfast is hard to order because most things are unavailable and take forever to come. Food was mediocre. Facilities There's a pool and gym so that's nice. Overall, there was a lack of hospitality. I am very disappointed as I was recommended this place but I can't seem to even like it. The 2 stars are for the polite and helpful door and gates men and how the entrance of the hotel looked. Do not come here - it is not 4/5 stars

The hotel and decor generally are quite classy with lots of effort put in but a number of things let’s it down. The chief one being the rude unhelpful surly reception/house keeping manager who should really never be allowed near customers. Has zero idea on customer service and how to help. Her mission seems to be to make a slightly bad situation escalate until you just want to leave! Room are nice and cleanliness is good with comfy beds and good internet. Shower fine except last day when no water at all and again no real response from staff except “hard luck!” Food is ok if a little slow. Didn’t use pool to swim in but tried sitting by it one morning to be told I have to move as they setting up a pool party. No request to move just an order!!! The shining light is most of the other staff who smile and are friendly. Special mention for Morton who knows what he wants hotel to he. To conclude, it’s a nice hotel and liveable but could be so much better! Oh…and put surly face out the back!