Usuario invitado
9 de junio de 2025
I’m sorry but I have to write my honest opinion, the hotel looks lovely, most of the staff are very nice and hard working, food is basic in the buffet, better in other eateries, hotel is kept very clean, but what let this hotel down is the rooms are very dated and things need repairing, like the shower hook was broken, the advert states tea and coffee in the rooms, no there isn’t, soap dispensers are empty tissue box on the wall empty, I asked for some none available, it took three times of me going to reception for help putting things right in the room, 37 degrees at night when we landed and to arrive at the room to find the air conditioner not working correctly warm air, we didn’t sleep, we asked next day for it to be fixed and they tried but nothing changed, after speaking to the rep we was upgraded, air conditioner working but we had to ask for the things in the room to be filled again still no tea and coffee in the room, in all a day wasted repacking and moving, we didn’t see the rep again at the hotel to talk to. I must say the staff around the hotel are very nice and go above and beyond to help you. But I found it very uncomfortable to come out of the toilet to find a male member of staff asking me if it’s good or ok,
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