Arrowhead Inn

Motel is an absolute dump. Don’t let the pictures on-line fool you. Wallpaper peeling off all over the room with black mould behind it. Black mould on the ceiling. Air conditioner full of cobwebs, floor so rotten you bounce on it and filthy windows. Decor is decades old. Smelled musty. To top it all off, they charged $293 and would not give a refund once we had seen the room. Ended up taking the loss and going to another place for the night

If you love your Family and Friends, you will keep them away from this Hotel. Had to pay for the night, BUT we had to stay at another Hotel. That is how awful this place is!! Black mold in many spots in room. Wallpaper peeling off the walls. Floor is rotted in spots. Everything is filthy dirty!! Windows are so dirty, can’t see out of them. They must pay other people to do their Reviews, because anyone in their right mind, wouldn’t stay at this Hotel. You have been WARNED!!!!

Filthy dump that cost us CAD$125 - that's before even paying taxes! The 1960s-era bed springs are in tatters - you'll have the worst sleep of your life at Arrowhead. The previous guests will do you no favours by smoking in the bedroom - your bedroom (don't they know motels are private property to be respected!). No amount of scent balls/plug-in stench eaters will offset the cigarette smoke stench aftermath that is lingering in your nostrils. Take a look at the incredible lack of cleaning in the photo of the air conditioner filter I've posted - it is charcoal black! Yes, this is the air that you'll be breathing! Also, you'll have to go across the road to return the key since they run two motels from one desk at the Tulip Inn across the road. This place was an unbelievably expensive disappointment.

Spent the day afternoon at Arrowhead Provincial Park and just wanted something close by. Staff was pleasant. The carpet had a huge stain in the middle of the room. The furniture was outdated from the 1980s but still functional. The double beds were on a metal frame that looked and sounded like a filing cabinet. One of the double sinks outside of the bathroom didn't have water. The shower was warm though. It would have been nice if I didn't have to call three times to get a towel and if they provide more than one pod for the coffee maker. There may have been mold/dirt in the corners but I am not sure. It did the trick but I wouldn't spend $89 plus tax again for the kitchenette -- if your rooms are going to be sub-standard at least charge accordingly ($49/night seems fair)

DO NOT BOOK HERE! We booked a room but got covid so we called to cancel 4 days prior to the reservation but the person couldn't find the reservation and assured us that we had nothing to worry about and would not be charged. After the weekend had passed, our card was charged for the full stay, despite never going and we called back to ask for our deserved refund. They again assured him it would be done but not only did we not get a refund, we were charged an additional day. After calling on a weekly basis for the next 3 months, checking the statement and still seeing no refunds. Finally, we called and explained how this was criminal, to charge someone who never went and called to cancel with plenty of notice and threatened legal action. The owners admitted that we had not been there and they eventually agreed to pay it back in full and asked to allow 3 days for processing. After 3 days we found that we were only refunded for half of the amount and when asked for the remaining half, they declined and stated that they had his signature for a 4th day, a day that we hadn't even booked originally and clearly weren't there to sign anything. We're still going to fight for the remaining refund but have to warn anyone to not book or stay here, they are well aware of the scam they are pulling and are fine with taking people's money, knowing they didn't stay there at all and called to cancel. Buyer beware, they also own the Tulip Inn across the street and I can only imagine they pull the same scam on people. Please note, we did not stay but the original reservation was in August so that's why I put it on there. My Father had stayed there many years ago but it has since changed ownership and judging by the other reviews and our own experience, it has gone downhill dramatically.