jiaduhotel

The hotel was difficult to find and it was horrible to find parking. You also have to first take an elevator to the 3rd floor then walk to another elevator to take it to your floor (we were on the 4th floor). The corridors were dark and scary with lots of construction going on. It also smelt like smoke everywhere. One of the two elevators was out of service. Maybe they are new but there’s just too much construction going on and it’s too dark. Too much walking and changing elevator was inconvenient. Breakfast ended at 9am and we arrived at 8:45am and they were already cleaning up. Not much variety. Everything was spicy. The milk smelt so bad…like it came straight from the farm. I almost threw up. THEY ONLY PROVIDE DISPOSABLE TOWELS. I hate disposable towels - you can’t dry off like that. I asked for an extra one and while we went out for dinner the staff entered our room without our consent to check if we already had towels. Where is the privacy?!? There are bugs everywhere. The laundry room only has one washer and one dryer. Extremely inconvenient as there are so many rooms and everyone wanted to do laundry. I waited till midnight to be able to do my laundry and yet my clothes weren’t even dry because I was too tired to wait any longer. The front desk staff weren’t that friendly upon arrival but were very nice when we checked out. Helped watch my child while I put luggage in my car as it wasn’t convenient to take her with me in the rain. They provide free entry to this park in Heishantouzhen but the place isn’t actually that fun. The staff there are rude and unfriendly. The animals looked dirty and sad. I don’t think I will stay at this hotel again unfortunately next time until they clean up the construction and not use disposable towels again. It’s not environmentally friendly.

入住特別方便，一次性浴巾一次性洗臉巾真的很方便！辦理退房的時候看到我是來旅行的説天氣有點熱還送了護手霜跟清涼油，真的人很好，對海拉爾印象upupup

這次入住的嘉都酒店完全超出預期！從踏入大堂起就感受到賓至如歸的服務，前台小姐姐笑容甜美，辦理入住高效專業。從客房清潔度到員工貼心度都無可挑剔，真正體驗到了“細節成就完美”！