EuroParcs Bad Hoophuizen

We stayed at EuroParcs Bad Hoophuizen during the Defqon.1 weekend, and while the location had a lot of potential, our experience was quite mixed. Positive aspects first: Check-in was smooth and the staff kindly allowed us to check in much earlier than the official time, which we really appreciated. The park itself is beautiful and well-equipped with a mini market, a restaurant, and a spa area. Our house had a well-stocked kitchen with plenty of dishes, glasses, and cookware – definitely a plus for anyone planning to cook. However, we faced several issues during our stay: The cleanliness of our accommodation was far from acceptable. There was sand on the floor, a random sock under one of the beds, and to our shock, we found a rotting, moldy piece of fruit in one of the kitchen cabinets. Dust was visibly collecting inside the cupboards, indicating the place hadn’t been cleaned thoroughly before our arrival. Another major disappointment was the spa area. There were no English signs at the wellness entrance, and when we asked the reception how to access it, we were told that because we came for the Defqon.1 festival, we were not allowed to use the spa or rent bikes. This was never mentioned anywhere during booking, and it felt very unfair – we paid the same price as every other guest but were denied access to certain services simply because we were festival attendees. That was honestly frustrating and felt discriminatory. On the plus side, the shuttle bus between the park and the Defqon.1 festival was excellent – very well organized and super convenient. Overall: If you’re visiting during Defqon.1, be aware that some facilities may be off-limits even if you’re a paying guest. It’s a great location with good infrastructure, but the management should communicate restrictions more clearly and improve the cleaning standards.

Worst experiene we ever had – noise from the sports field for 15 hours every day Our time at this parc was incredibly disappointing, overshadowed by relentless noise from the nearby sports field that persisted for a staggering 15 hours each day. Even though we really wanted to enjoy our time in apartment 34 Havik with our two-year-old son, we were always bothered by disruptions. From 7 am until late at night, the noise of footballs/basketballs bouncing and loud shouting from the sports field filled our home, taking away any chance for us and our toddler to have peace and quiet. Unfortunately, the staff proved unhelpful and claimed full occupancy, despite several available apartments at the time of our inquiry. Despite our repeated complaints, they failed to follow through on their promise to address the noise issue by sending a colleague to enforce quiet hours late in the evening. This lack of consideration and action from the staff left us feeling ignored and our situation unresolved. Sadly, we cannot recommend this parc, especially for families with young children who need a quiet place to sleep. We've never stayed in accommodations so close to a noisy sports venue without any efforts to reduce nighttime disturbances. Our time at Europarcs was the worst we've ever had. We felt completely abandoned, with no effort made to improve our stay. We won't be returning.

It was all good

Old fashioned park. Very short shop/restaurant opening hours. The reception closes at 18:00 The checkpoint can only be opened with a special card, but only until 11:00 p.m If you are a tourist, and your flight is delayed - there is no answer on the "emergency" phone We had to drag with 2 children and suitcases for about 25 minutes until they found our apartment in total darkness The mini market is open from 8 to 12 The place is very far, about an hour in each direction Extremely expensive for what it has to offer. There is no air conditioning

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Unser Unterkunft erwies sich nach einem ersten schicken optischen Eindruck als ziemlich ungepflegt. Die Schlafräume sind zweckmäßig eingerichtet. Die Wände und Decken mit toten Mücken übersäht. Die betten waren eine Katastrophe. Die Füße der Bettgestelle mit Kabelbindern verbunden, die Matratzen oben drauf sind trotzdem bei jeder Bewegung auseinander gerutscht. Alles sehr hellhörig. Das Glasdach des Wintergarten war ebenso lange nicht gereinigt wie der Rest der Terrasse. Die Ausstattung der Küche war ok. Kleine Küchenmesser fehlten, die Kaffeekanne konnte trotz kräftigem schrubben nicht von seinem braunen Belag befreit werden. Das Gelände der Anlage ist weitläufig. Der Mini-Markt ist gut sortiert zu fairen Preisen. Morgens Brötchen ab 8:30 Uhr ist jedoch recht spät für Familien mit Kindern. Die Öffnungszeiten der Gastro ebenfalls recht knapp. Mittags mal ne Pommes war nicht möglich da der Kiosk erst um 17 Uhr öffnet. Die öffentlichen Waschmaschine waren alle defekt. Der Strand ist schön mit vielen Spielmöglichkeiten für Kinder. Die Dusche am Strand war kaputt. Das Hallenbad ist klein aber eine gute Schlechtwetter-Alternative. Leider nicht sehr sauber ebenso wie die Toiletten am Strand.