Usuario invitado
14 de abril de 2025
1) Location: Excellent, just opposite West Lake's 东门 with food street, eateries, bus stops, train station etc. just few minutes walking distance. Very easy to enjoy the most of West Lake (day and night view).
2) Cleanliness: Excellent. Extremely pleased with housekeeping for the room. Did a great job in assuring us of the level of hygiene, making the stay a pleasant and comfortable one.
3) Service: Excellent. Pleasantly surprised with receptionist granting us a very early check-in, and fantastic housekeeper that put in efforts in preparing our room that makes arrangements easier for us. Hotel also provides very nice complimentary coffee and tea (variety available) at reception area.
4) Room: Excellent. Big, nice, spacious, well maintained and comfortable with view of Westlake. Nice, super big bed with very comfortable bedding and memory pillows. So comfortable that we're tempted to buy the hotel pillows for home use.
5) Parking: Free parking for hotel guests. Just need to inform reception before leaving to waive the parking fees. However, very limited lots available and very tight with many cars parked within limited space. A bit challenging to manage. There is 15 mins grace for drop off/pick-up of hotel guests at reception.
6) Facilities: Relatively old but in good, well maintained condition. Well-equipped with all sorts of facilities needed by typical hotel guests e.g. gym, restaurants, nice roof top bar etc. Anti-mosquito efforts at reception area can be improved to ward off the many mosquitos from West Lake area.
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