Lagrange Vacances l'Alpenrose

The accomodation and personel are the best. Special regards to Paskal and Kristine. We have nice appartment, very clean and big. Thanks for everything! We hope that we could come again and be the part of unforgatable experience on the Alps. Than you!

Clean and comfortable apartment, we had a one bed, 3 year old slept on the sofa bed (super easy to unfold and put away). Apartment did lack storage and any space to prep in the kitchenette. The coffee machine had to sit on the hob for example. I think with 2 kids it would have been very cramped. A bit of a walk from ESF, took about 10 mins with 3 year old. The location wasn’t ideal and there is no way to ski in/out closer, at least with this years snow conditions. Bakery delivery device was a nice touch, bit delivery time was too late for us to get breakfast into the 3 year old before we needed to leave for their ski school. Weirdly the intermarche didn’t sell pastries, needed to walk over to the main bit of town. A few restaurants/snack bars near the main marmottes lift area, but a lot more in the main part of town. Lift queues were horrendous, which ultimately would put us off going again.

Lovely accommodation in the Bergers area of Alpe D'Huez. 5 minutes walk to the lifts and 20 minutes walk to the centre of Alpe D'Huez, possibly ski in with good snow but definitely not ski out. Check in was pretty busy and they didn't open reception until 5pm. There was a slight mix up with one of our rooms bit it was sorted fairly promptly. We had a 6 person room (2 single beds upstairs, 1 double bed upstairs and 1 double pull out sofa bed in downstairs living area) and with 4 of us in there the space was more than enough. Our friends were in a 4 person room (1 double bed and 2 bunk beds) which was a lot smaller but still roomy enough for 2 adults and 2 kids. We had a good size balcony on the 3rd floor whereas our friends on the ground floor just had a bit of wood outside their room and no view. The apartments were clean and tidy on arrival. You need to make the beds up but otherwise they're good to go. The staff were friendly throughout our stay, our friends had an issue with the door lock which was fixed promptly. We were invited to welcome drinks on the Wednesday evening with free wine, beer and snacks. We all thought this was a really nice touch, there's no restaurant but they were happy for us to order take out and eat downstairs. Breakfast was available for €9 per person, we opted to take advantage of the €1 croissants and pan eu chocolates available from reception at the end of the day which were fress enough for the next morning. The pool was 29-30°C so not hot but nice for a play about with the kids. It is 150cm deep throughout so not the best for smaller children who aren't good swimmers. The hot tub wasn't in use during our stay. Unfortunately we didn't use the Hammam but it was in use. You get one free use which needs to be pre booked and then you can book other uses for €8. You get your own ski locker which is big enough for 4 although 6 might struggle if you all have snowboards. Overall very nice with friendly staff. I would recommend it to anyone not too fussed about ski in/out. Snow was pants when we were there so there was no chance of skiing back at the end of the day.

Upon arrival we were greeted by a very friendly receptionist and the Manager Pascal. The room was spotless and the bathroom is very spacious. Throughout our stay Pascal couldn’t have done more for us. The pool is great to jump in after a tiring day on the slope. Also the lit fire in the lounge is a perfect way to catch up and relax at the end of the evening. The hotel is only a 3 minute walk to the centre, where there are plenty of places to eat and drink. Would definitely return and do the same next year Becky Rees

The apartments are clean, roomy and adequate. Pasquale is always happy to help and go the extra mile, and do so smiling. These are self catered apartments, so what you're getting is convenience without the 'hotel experience'. Basic but tasty and good quality breakfast, if you opt to upgrade.

DO NOT STAY at this "4 Star" hotel. On arrival we found our room to be incredibly dirty with stained mattresses, dirty sheets dust, grime and even skid marks in the toilet. The staff at the hotel never gave a welcoming vibe from the very beginnig and showed no signed of hospitality, even when asking for an additional pillow to sleep with we were laughed at and told no. Upon leaving ending our stay we ensured the room was spotless (we were only told to remove bedsheets and ensure there was no rubbish). The room was left in a much better condition than we found it and yet we were CHARGED $100 ! For what? There was nothing more we could have done to clean the room. After chasing multiple times we were advised that they have a narrow window and if they have to clean a room they will charge extra! What kind of 4 Star hotel does not clean a room as standard! DISGUSTING! The location, pool and steam room were all very good.