The Scarlett Boutique Hotel

The hotel is in a great location with a 5 minute walk to the shops and lively bar & restaurant scene, and only about 1.5 km from the historic citadel in the heart of Hue. My wife and I found it an easy walk to the citadel from the hotel, although we did opt for a tricycle trip on the return journey (VND 150,000 for the 2 of us!) The room was comfortably furnished and very peaceful, The staff were very friendly and helpful and suggested a large number of trips and activities. Many thanks to Ruby, David and the rest of the team! Terry & Rose

Very nice service on arrival...Ruby the receptionist quickly gave an overview and suggestions which was very helpful. Overall very satisfied with the room and breakfast, highly recommended boutique hotel, with just 17 rooms centrally located.

Comfortable and clean hotel. Near to sights and food. Helpful staff. Clean rooms. Nothing to complain about.

The hotel needs a major update. Helpful staff. The breakfast is not too fresh. We tried once, but not more. Location is excellent!

The hotel is ok. The service is excellent and that's what makes it stand apart. The location overall is great, but it was difficult to find as it's in a back ally. Parking is on the street and you need to move the car in the middle of the night to avoid a parking ticket. We didn't try the breakfast as we had other plans, but the setup looked quite nice. The large bed is one that is actually 2 beds put together with a topper. This is a major issue. I understand why management would choose this as it provides more options to accommodate various guests, but the execution never works in any hotel. There's always a dip in the middle and the beds move apart in the middle of the night making sleeping a nightmare; we did not sleep well. This is also the first business (hotel, rest. etc.) that i have experienced in Vietnam that did not have a butt spray cleaner in the toilet area. We were disappointed with that. There is also a terrible cigarette smell in the hallways. It's par for the course for hotels in Asia to have this and I recognize the challenge hotels need to deal with; just unfortunate as the first impressions going up to the room were really effected by it. Cleaning the air and washing the carpets do help a little bit, but really the only way to overcome this is to replace the carpets completely and strictly enforce a no-smoking policy by the staff. Overall, the stay was ok. There is a lot of value for the money to be found here and the friendly staff are what really make the property worth a look, as is the convenience to the walking street for dinner and fun on the weekends.

Good location and modern accommodation. Would recommend to friend