J·Mountain Hotel

Perfect stay at J.Mountain for family trip. Available in Trip.com. Our stay period in summer season (consider off peak?). Prior to stay, the staff are very prompt in helpful Q and A. Services are exceedingly good, excellent and accomodating. All staff are friendly, approachable, and careful to details. Sharing local culture and history, and place of interest. Outstanding concierge service. Our stay include Tea appreciation, sumptuous dinner (2 choices), and hearty breakfast (2 choices). We were given complimentary drinks at bar, and alternative dishes to met dietary requirement. Very useful that hotel provide Hotel-Train station transfer. service, and other short distance ride to Huangshan hiking entrance (saved a lot of time). Staff helped us booked our Cableway tickets which saved us time to queue for tickets and avoid buying wrong tickets. Very spacious open concept, clean and modern room and furnishings like king size bed, large Sofa, round Table TV. Balcony with lush tranquillity view of nature full of mountainous greenery and waterfall. Sound of nature (cicada) and fortunately room comes with good sound proofing sliding door. Bath tub, shower area, and WC with build in sensor and biget spray. Standard Amenities are provided. Electric source is China 2-pin 3-pin plug standard and USB. Hotel is located within the Huangshan park (?). Saving us time in getting clearance at Park security office as the Driver brought us through the security checks with ease. We felt like VIP. Hotel is a short drive away to nearest cableway (called ‘hot spring’ cableway etc.). Do bring rain coat as weather up in the mountain is unpredictable. It rained when we reached up at ‘Yuping’ cableway. Hotel staff offered us rain coat. We have a skilful driver to transport us safely form our Hotel-Train station transfer.

Truly amazing! Great services. This hotel is worth the steep price. It is a work of art and the service is impeccable. The room is designed with low key luxury style and has stunning views. It is very close to the cable cart to yellow mountain. The best experience I have ever had - not your typical big chain high end hotels.

Our stay at the J. Mountain hotel was beyond our wildest dreams. I rarely leave reviews but our 3 nights here were so stunningly exceptional that we felt driven to express our gratitude and appreciation for the stellar staff, service, and beautiful setting of this hidden gem of a hotel. The service was without exception some of the best if not the best I have ever experienced at a hotel, and I travel often, having visited over 20 countries in the last few years alone and stayed at many beautiful and well-known five-star hotels and brands. Despite being a very young hotel (having just opened in September) J. Mountain Hotel holds its own and then some. It began months before our stay when we reached out to the hotel on WeChat to ask for guidance on equipment, tickets, and transportation. As we are visiting from America the area isn’t necessarily the easiest to access or plan for. Responses were almost immediate no matter when we reached out and always went above and beyond. For instance, my mother is nearly 70 and although very active was worried about slipping and falling while hiking in icier conditions; they offered to even purchase crampons for us should we wish although they advised us we would not need them for the time of year we were here (they were right). While here their thoughtfulness included texting us updates on and warning us about inclement weather while we were hiking around Huang Shan (there is cell service), drying and fluffing our wet gear when we returned from a particularly wet hike, and most astounding of all resolving an incredibly stressful issue we had with an upcoming flight that had been canceled (they suggested and secured alternative means of transport to a second city and then arranged for a different flight with the airline directly). We must specifically give our thanks to Hotel Manager Ryan, who is young but clearly extremely talented and excels in his role. He not only oversaw and proactively sought to help us on every front but was responsible for resolving our flight emergency. He also clearly had directed staff to help us to their utmost ability at all times, including having breakfast and dinner ready for and served to us at the times we requested. Ryan also personally met us and gave us a tour of the hotel and its history and design, as well as accompanied us to the art gallery and an evening tea tasting held in the gorgeous tea house on the grounds. He checked in with us every day and night and made sure everything was to our liking. Driver Wang Kai was our personal chauffer throughout the stay and was extremely courteous, professional, and attentive; he was always there to pick us up and see us off at multiple locations throughout our trip and not once were we ever allowed to wait. He even brought us hotel slippers and large down jackets to change into out of our soaking wet gear when picking us up at the end of a hike. When we said we did not think we would need some of the gear they offer their guests, we noticed he packed it in the car just in case we changed our minds and needed them later. I could literally go on and on but wanted to make sure I left room to appreciate how beautiful the hotel itself is and how much attention to detail has gone into its design and planning; at almost every turn we discovered something that added to the ease, enjoyment, and comfort of our stay. J. Mountain Hotel, thank you for one of the best experiences we have had in many, many years.

I had a wonderful stay at the hotel. The staff were extremely attentive and very generous. The view of the room was breathtaking. The decoration of the hotel is very modern and chic.

Exceptional service, hotel arranged a car to drop us off at our next hotel over an hour away. Would also highly recommend the tea tasting.

The hotel room very clean and spacious The staff also very nice and patient

賓至如歸的一次住店經歷。 從黟縣過來堵車2小時才到，酒店專車已經等着了。六七分鐘上山車程，進去房間推開陽台門，天都峯和纜車一覽無餘。酒店裡的早午晚餐都比較適合我們的口味，家常清淡。環境整潔安靜，地理位置優越。 去景區都可以聯繫專車接送，便捷了許多，適合親子游。詢問關於黃山風景區景點路線時，無論多晚，酒店客服都會耐心解答！下次遊覽黃山還會選擇入住這裏。

酒店位置得天獨厚，位於黃山腳下，緊鄰玉屏索道。房間乾淨衞生，設施齊全，環境優雅舒適，低調奢華。 服務非常好，從管家到前台，及接送司機都很nice。每間客房還贈送雙人套餐，琪花社雙人品茗，還有接送服務，性價比非常高。 非常適合家庭出遊，對年紀小的孩子和長者特別友好。

酒店服務滿分，接送和餐飲環節服務都很主動及時。酒店地理位置滿分，床品不會像山頂的酒店返潮。環境滿分，步行可以去茶道，也可以看門前的玻璃水，餐飲在景區酒店內可圈可點。設施完善，房間用料考究，洗漱用品香氛很好。