Pousada Forte da Horta

O quarto tem fraca ventilação natural , há sempre um odor a mofo . Devem fazer algumas reformulações de forma a resolver este problema . Também em termos de serviço de pequeno almoço devem usar nas mesas toalhas e não servir o pequeno almoço nas mesas de vidro diretamente

Very good location in the middle of the town and Harbour. The rooms were clean, nicely decorated and had a great view towards Pico and the Harbour. You felt the old Pousada but in a positive way, combined with airconditioned rooms and an outdoor pool Wochenende enjoyed.

After a sailing trip from Nova Scotia to Faial the crew and their wives reunited in the Poussada do Fort in Horta. Very nice place to recuperate! Nice hotel, good pool, nice view but only from a superior room!

Stayed here for 4 nights and were taken aback by the fact that during our stay the dining room was shut in the evenings. We were advised we could have lunch but we were on a walking holiday and out all day. We were further disappointed by the news that on the Saturday breakfast had to be taken in our rooms due to wedding preparations which seem to take over all the hotel. Initially we were advised that we would have a list of breakfast items to chose from and we could have use of the pool. However come the breakfast it was a basic bread roll, pastry and cake breakfast and coffee was black. Milk and fruit were eventually provided when I requested them. If the pool was really open we would have had to have swum in front of all the wedding guests who were sat at the tables for hours. It was clear that the staff on reception were not giving us the full story and there seemed very few non wedding guests in the hotel. We were very annoyed about this as it was our 40th wedding anniversary that day. It was also awkward when we came back to our room mid morning in our walking gear to come across the bride and her father in the corridor outside our room sorting out her train before going to the chapel which was directly infront of our balcony. We were given a complimentary bottle of wine and cheese board late that evening as a goodwill gesture but only after constant complaining on my part. On a positive note normal breakfasts were outstanding and could be eaten poolside looking across to Pico. Our room was beautiful as was the rest of the hotel.

Amazing idea to build the hotel, inside a 16 century fort. My room had a balcony outside and when you come outside you have a great view to the walls of the fort and of the biggest mountain in Portugal the island of Pico. he staff are very warm and helpful.

Worse than Fawlty towers! Ok if you don’t want anything to eat or drink and you love mosquitos! I am staying here for 4 nights. To my horror tonight we are unable to get anything to eat or drink. I asked for hot water more than an hour ago and it hasn’t come. (Update it just arrived - 83 minutes to get a teapot full of hot water. No teabags though). The restaurant is full even to residents (even though it doesn’t look full and our friends have a table that we can join). They can’t do room service as it will take ‘hours’ and we have to wait until all the restaurant guests have been served. They do not provide a kettle in the room and neither can they find one for me. To make matters worse my room is above the restaurant so I can here the loud noise of people eating and drinking. The town seems to be closed tonight so we haven’t been able to find anywhere else to eat or a supermarket to buy supplies so are retiring to bed hungry and thirsty. This is somewhat unexpected from Pestana hotels. Despite the lovely view from the room I would not recommend staying here as apart from the food problem I got badly bitten by mosquitos last night and they obviously haven’t bothered to spray the room as there are three on the ceiling.

The Pousada which is in the center of Faial is a great blend of history with the modern conveniences of today. The rooms are very comfortable, and the food is delicious. I hosted my daughter's wedding there and from start to finish the manager, Sergio, along with his staff, was instrumental in assuring that everything ran smoothly to make her day what she had envisioned. I highly recommend a stay at the Pousada.

This is a very pleasant hotel right in the center of Horta. We enjoyed a good dinner in the restaurant and the breakfast was also good, with seating by the pool if the weather is good. The staff were all very friendly and helpful. The only negative point is the very limited parking. They say they offer free parking but this is only some spaces in front of the hotel that can be used by anyone visiting the town. If you’re unlucky in getting a space you may have quite a walk to the hotel.

We had a great time at the Pousada Forte da Horta! It is right in the middle of town, close to lots of different restaurants and bars. Everyone was really friendly and helpful. Breakfast was great, too! Make sure you stay on the 2nd floor - then you can only enjoy!!