Mugaha
22 de noviembre de 2021
We booked into Red Roof Inn Motel, in Hope BC on Sunday afternoon Nov 14, 2021. This was the evening of heavy rainfall events experienced in the lower mainland of BC. We thought it was only for one night so the $165 cost was an inconvenience until we got into the room. The room was pleasant enough BUT due to the storm there was no wifi, no tv, no lights (manager gave us a flashlight) , no power and NO HEAT. Upon entering the room, we found it was the same temperature at the outside (10oC) with no way to heat it up. I don't mind paying reasonable rates but without the amenities it was a crazy price. We went to bed with hats, mittens and our extra sleeping bags from the car, hoping the power would come back on. We complained to the owner but it fell on deaf ears as we had the best room in the old motel. The power did come back (2 am?) on but it was a 3 step process of flipping switches to start the base board heater, which did not happen automatically (nor was it explained to us) . We were cold all night ... Monday morning all the rooms were booked in the town due to stranded motorist and we had to continue stay at the motel or sleep in our car ( I had 2 kids) . This place is a complete rip off and takes advantage of traveller's crisis .
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