Wigwam Motel

We were so excited to finally have a reservation for a Wigwam room at the Wigwam Motel. This reservation was confirmed via email and again twice by telephone the day before and the day we were to arrive. We advised we would be arriving late (around 8 p.m.) as we were coming from LA. There was no problem, we were told. When we arrived, the front desk young woman at first wasn't even around. We walked around for about 15 minutes before she finally returned to the dark office. When we said we were checking in and we had a Wigwam reservation, she stated that was impossible because there weren't any left. I gave her our reservation number and she checked it. She stared at it for awhile and then went to the office and pulled out a book, looked at it and then stated, "I don't know how this happened. Your reservation is here but your room was given away. This isn't supposed to happen. Your reservation is right here." She then offered us a motel room for the same price. We refused. She then offered a full refund and the motel room for $50 and we again refused. We wanted to speak to a manager to find out what happened and she said one wasn't available. We started to try to find other hotels within a 30-40 minute drive and she said she'd just refund the room and comp us the motel room. Since it was now getting late and we had been on the road and in traffic all day, we took it. We should have refused it. The room she gave us was a disaster. By the time we had looked at the room and returned to the front desk, everything was locked up and she was gone. Look at the attached pictures: Extension cords running multiple appliances from across the room, electrical tape keeping a window closed, water stains and damage to walls and ceiling, fixtures that wouldn't even be acceptable in a third rate trailer park...the list goes on and on. We seriously considered sleeping in the car but we were so tired. There was no one in the office when we left in the morning, so we left the keys in the room. Everything about this stay was a complete disgrace.

This is fantastic, unique lodging! Have you stayed in a teepee lately? Originally located on Rt 66, this place has stood the test of time! There were originally 9 locations throughout the US. Holbrook’s Wigwam Motel is one of three remaining. Sarah welcomed us warmly and answered our area questions. Our room was two comfortable queen beds and a bathroom and shower with good pressure. An A/C unit and heater are provided for hot/cold temperatures. Internet strength was good and cable tv is provided. Train tracks run behind the property; ear plugs are provided. The trains never blew their whistles. The vintage cars and trucks throughout the property are priceless and lend to the nostalgic feel! Disney had to have based the Cozy Cone Motel in “Cars” on this lodging! My daughter and I highly recommend spending a night!

An absolute waste of money, the wig wam gimmick is the only thing going for it. On arrival after a 300 mile drive { doing Route 66} we were looking forward to a much deserved cup of coffee. On arrival, the surroundings are not the most welcoming, a car park that is basicall waste ground, as for the old style cars around it, to give it a Rustic Route 66 feel I suppose, well they were just scrappers from the car yard. On entering the room there are no drink making facilities, so I went to the reception to ask if this had been overlooked. The reply was a rather caustic "There aren't any, you can get a coffee from the gas station down the road" a good 1/2 mile away, useful when you get up, NOT. It's a Motel, the one thing you would expect after a drive is to be able to get a drink, even if it was in the reception. The toiletries are very basic and minimal. Basically it relies on being part of the iconic Route 66 trail and does as minimal as it can get away with, I certainly can't recommend it. TAKE A PHOTO AND MOVE ON!!