Mercure Hotel

We changed from Baiyi (Boya) after 2 nights stay. The reception can use some updating, the lifts and such. The room is spacious and good, but safety is not so good as anyone can get into the property as the reception is at level 30th, cause theres people who sneak into other level without having access card by saying their friend are at that level however we ask/directed them to level 30th for assistance. The laundry room has to climb up 2 flights of stairs passing the reception, and next to the so call gym. The laundry facilities is good, just its 2 commercial washer and 2 commercial dryer. Laundry detergent auto dispense, dunno whether fabric softener included. Breakfast is nice, is terms of taste n variety. BAIYI breakfadt also not bad, just the flavor less appealing to us. Overall its ok. Staff are very friendly is assisting as we cant read chinese anx only speak basic Mandarin. Overall, its good stay.

The hotel has exceeded beyond our expectation from the amenities to the staff service, to just mention a few. In short, we highly recommend to friends and relatives.

This was our 4th time stay in mercure Very clean and comfort They have laundry its best

This hotel was a good choice, if you are new to this city, this hotel would be a good choice for fresh start

The hotel is in a convenient location and overall quite clean. I rarely ever put a negative review, but this hotel does not make one feel safe at all that I would not recommend this for single females. There was one good worker who allowed me to use their personal phone number to help order takeaway, which I am appreciative of. Hence I have put 2 stars for service instead of 1. The room when I arrived smelt like cigarettes and I noticed cleaners smoking indoors. The toilet does not flush properly. Most of all, despite the room having the Do Not Disturb sign, on multiple occasions I have been woken up to knocks at the door. Every single day. This is not normal practice and have had my door opened despite the Do Not Disturb sign on. I am surprised that room cleaning also happens at 9am at times. For the price, I would not pay for this much. Especially considering the Shangri-la around the corner is a little more expensive and significantly better.

researched this station. so the room i chose was very dirty. I told the hotel staff and changed the room. They improved my room but it was not clean and covered in dust. there was blood next to the bed 😢

it was really good to staying at mercure hotel. Good location, good service, helpful workers. Morning buffet nice fruits and veggies but the baozi was not delicious 😁😁. But the evening restaurant was good.

Very nice hotel, well placed right next to the awesome people's park, and very near to the food walking street. Comfortable and clean.

Breakfast was super delicious and the hotel is located next to a beautiful park ! We had a Wonderful stay at the hotel