Usuario invitado
12 de julio de 2024
Nice hotel good location, we had one of the suites for a couple of days and it was well furnished and decent size. If you are a stickler for western breakfast you might want to skip the hotel breakfast and eat outside its was leaning heavily towards the Asian side (perfectly understandable since its located in Vietnam and seems to have a sizeable amount of Indian tourists) only real complaint was the lifts and how it was managed by the maids in the mornings, there are only 2 lifts in the hotel and roughly 10 rooms per floor and 6-7 floors with rooms. We easily spend 30-45 min waiting for lifts to get to breakfast and lobby during the two days, maids was bringing sheets and towels up to all the different floors during the busiest time of the day and literally occupied them on their own, the record was 4 consecutive lifts passing by that was impossible to get into since they had 1 maid and a large number of packages inside (maybe getting one maid in at 6 am to distribute all the laundry when the lifts are not normally used by guests would be a good idea!).
Please don't misunderstand this rant the hotel is nice and I recommend it and will use again if back in HCM however I really wish this could be sorted since there are easy solutions available....
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