Best Western Hiram Inn Suites

There was NO daily breakfast provided at all. Coffee and a package of instant oatmeal doesn’t make the grade! Also I returned to the room after 10 p.m. on more than one occasion and no one was at the front desk, no security, anyone could have followed me in and to my room!! Unacceptable!!

Furniture in rooms were worn and torn. The room I was supposed to get had a jacuzzi tub but when I got there it didn't work.

The property was very clean. The rooms were up to date and the staff was very courteous.

It was just okay Bed was very uncomfortable, which is just about everything! It definitely needs updating, as the orange carpet went out many years ago. However, I will say it was very clean, which is super important.

Where do I begin? 1. The maroon throw over the bed had a huge stain. 2. The tub had some stains and strands of hair. 3. We had to ask for disinfectant spray to spray down and clean the space. 4. The quality of the TV was a joke. Pixelated and staticky on most channels. 4. We awoke in the middle of the night to roaches crawling across the tv stand and behind the wall. Completely freaked out. We did not ask to move because if it were in one room, it would have been in any other room. We had to keep our belongings closed up and shook the hell out of items outside before putting them in the car. That alone made the entire stay uncomfortable. Never had this issue in any other Best Western. Disgusting and this place needs an update and an exterminator. We chose this hotel because it was 1 of 3 hotels within close proximity to the wedding venue that we would be visiting. Dont stay here!

Stayed one night. Our room was clean, no issues. The parking was convenient and there is a small free breakfast which was very helpful.