Citrus Hikkaduwa

This hotel is the worst welcoming I’ve ever experienced. I never complain. I was appalled by the welcome which was an interrogation. I was then greeted by the police which was a bill I did not sign for. Was threatened with jail on the spot. I thought I was in a movie. DO NOT BOOK OR STAY HERE. AWFUL JUST AWFUL!!

В июле 2024 я провела в этом отеле несколько дней. В целом мне всё понравилось, за исключением некоторых моментов. Начну с хорошего: отличное расположение, напротив супермаркет, а рядом множество магазинчиков и лавочек, шикарный вид из окна на океан, достойные завтраки, чистый бассейн, готовность сотрудников в любой момент прийти на помощь, вкусные блюда на заказ по меню, ухоженная территория. Что не понравилось: номера уставшие уже, требуется обновление, я жила в 513 номере. Бассейн работает до 19.00, что совершенно не удобно, так как после ужина хочется тоже активности.., а её нет)

Тихо, спокойно, есть что позавтракать. Убирают хорошо. Влажность. Громкий кондиционер. Милый персонал

設施有點舊

This hotel is in a nice beachfront location. I would say it is an average hotel which could be better with a facelift. Our room was clean and bed very comfortable. The AC in the room was very noisy as was the road noise which started early in the morning. The food was good in my opinion and the biggest compliment to this hotel is the staff. All of which were friendly and are an asset. My main problem with this hotel is the managers idea to allow gap year students in to use the facilities. Pool and sunbeds and towels. Generally taking over all areas and not spending any money buying food or drink. The hotel is not looking after the paying guests but letting them take all of the sunbeds and towels provided. Well out of order. My second time in Lanka. I will return but not to this hotel.

We enjoyed our 4 night all inclusive stay post our tour around Sri Lanka. Check in was swift and we were given a room with lovely views on top floor. The room had a large balcony with views of beach and pool. Room was quite spacious with flat screen TV with many satellite channels. There was a fridge, kettle, safe deposit box and plenty of storage. Bathroom had a walk in shower. It was small but adequate. Food in dining room was generally good but limited vegetarian choices were on offer on some days. However the chef was happy to prepare other vegetarian dishes which I did order on a couple of days. There was only 1 bar by the restaurant and they had a range of local beers, wines, spirits and cocktails on offer for all inclusive guests. I would have preferred another bar near the reception area. Also there was limted seating near reception area. Would have liked more indoor seating areas which would be useful on rainy days. However the beach was nice and turtle beach was only 5 minutes walk away where we got to see turtles on a couple of days. Also one could swim at turtle beach. Swimming was not allowed on beach opposite hotel when we were there due to rough seas. Pool was small but adequate. It was constantly kept clean by pool attendant who was friendly. The team at reception was very friendly too and looked after all our needs. Outside the hotel, there were plenty of shops, bars and restaurants. There is also a supermarket directly opposite the hotel. Evening entertainment was generally low key but pleasant. However on one evening they had a DJ who played bollywood/Sri Lankan music and everyone danced away despite the heavy rain outside. We would be happy to visit this hotel perhaps in the drier season. However I would like the hotel to add another bar area and more indoor seating areas for their guests.

"My stay at citrus hikkaduwa was absolutely wonderful. The rooms were spacious and clean, the staff were incredibly friendly and helpful, and the amenities exceeded my expectations. The hotel's location is perfect for exploring the city, and the breakfast was a great start to each day. I highly recommend citrus hikkaduwa for anyone looking for a comfortable and enjoyable stay and i would like to thanks for front desk staff really helpful. Thanks for the service once again.

We have spent 2 weeks at this hotel and I can honestly say we had a lovely time. The hotel is very clean and the staff make you feel really welcome. I probably would rate this hotel a good 3 star not 4 as advertised. It is on the beach but on a coral reef so pool shoes advised. My only few bad comment would be the food is not hot and lots of chipped glasses and crockery which need replacing. I would also like to thank Nuan and Chinthaka in the restaurant for making us really welcome and looked after. A big shout out to Roger who runs karaoke on Wednesday and Thursday nights too he even managed to get my husband up to sing. Overall the staff make this hotel a good place to stay.