La Quinta Inn & Suites by Wyndham Hesperia Victorville

周圍環境安全，房間乾淨不錯

不錯的房間 nice！

I want to start off by saying we stayed at this hotel last year for my brother’s graduation. We had a good enough experience with cleanliness and the staff; that we wanted to stay here again for my sister’s graduation. The room we were put in was gross and noisy. The room was on the bottom floor sharing a wall with an elevator. It was also about 15ft from the ice machine and our window looked directly out to the pool. On our first night we checked in at around 3:15 and our room wasn’t ready as housekeeping hadn’t “gotten to it” yet. We understood and decided to just come back later. Once we got in the room smelled musty. The carpet is so dirty it was turning our socks brown/gray. The shower has chipped tiles and moldy grout. This is supposed to be a handicapped accessible room which we didn’t request but we’re ok with having. All was ok until about midnight when a toddler in the room above us was running back and forth consistently until 1am. There were people out by the pool being loud, drinking and of course swimming past the 10pm curfew. Our four month old was constantly being woken up by the people outside and the elevator shaking the wall to our room. The following morning my husband goes out to get himself breakfast and the staff made him feel uncomfortable by the glares they were giving as well as talking about him in Spanish. He understands enough to know he was being talked about. We decided to check out on the 2nd instead of the 3rd… we won’t be staying here again.

The bathroom in our room was so water damaged. The tile, broken and dangerous to walk on. Shelfs in the restroom were also broken.

Overall the property is nice and convenient. The staff is very friendly and helpful. The things that stood out as negatives for me were 1. My room smelled when you first walk in. But, it was in good condition and looked perfectly clean. 2. There was a lot of noise at night. I'm not sure, but it sounded like they were cleaning the ice machine or something...every night. 3. Also, walls and doors are "thin", so you can hear a lot of what your neighbors are doing, especially in the hall way. While that sounds bad, it was "livable" and I'd probably stay there again, but ask for a different room far away from the ice machine.

Bathroom sink looked like it was detaching from the wall. But overall room was clean and comfortable. Not soundproof though