Hotel Serenidad

We had heard about this hotel and its Saturday pig roast for a while so we decided to stop with friends. After checking into our overpriced and dated room we went to get tickets for the dinner. It was $25 each, which we thought was a bit high but suppose to be all you can eat. It included a small margarita. Once we bought the tickets the girl at the desk showed us which table was ours. They had started serving at 4pm and it was about 4:20. We asked her if we can eat a bit later and she said yes. We asked several times if there will be plenty of food? Oh yes, was the reply. How late do you serve, until 9 or 10. We asked one more time about enough food and were told yes. So we sat by the pool and could see the people who had already gone through with plates piled high. We went to eat at 5:30pm When we got in line the ribs were down to 3, two of which had not meat. There was some chicken, beans, tamales and salad. We thought surely there would be more ribs coming out as they were still selling people tickets. Very dishonest in my opinion. When my husband went back and asked they said no the ribs were gone. We complained to one of the servers when he asked how it was and said sorry but nothing more. No one tried to make it right. My husband was trying to find the manager, but he seemed busy with the people who went through first with about 5-10 rib bones piled on the plates. Needless to say it put a damper on our last night of an otherwise fun trip down Baja. Since they take reservations for the dinner they should know how many people are there and should not be giving out all the food in the first half an hour and continue to sell tickets. I will be telling everyone I know not to go there under any circumstances. We have traveled all over Baja the past 30 years and have never encountered something this bad.