OYO Hotel Hermiston or, Downtown

I wasn't expecting much. A lot of times these bad reviews are from very fussy people, but this was just a place for my husband and I to crash while spending the day in Pendleton for the Round-Up. Staff was very friendly and for the most part helpful, even though they didn't have the room type I had booked and paid for. It's Round-Up, so the options were take it or leave. We took it. The room was OK. Beds were comfortable and linens looked clean. The kitchenette has not been updated in at least 20 years -- oven and fridge were rusty and the fridge had a dead cockroach in it. Husband and I are not super fussy, so we dealt with it. After the first day, we came home to find an adult cockroach climbing up the wall. We live in the city so that's not great, but also not a HUGE deal. We took care of it and went to bed. After day two, we got home and turned on the lights to find another adult cockroach on the ceiling. Then we noticed much smaller cockroaches all over the floor. Even that wasn't enough to drive us away on our last night ... but while we were getting ready for bed, we found and captured what we identified as a bedbug on one of the beds. We packed up and drove three hours home late at night and are still washing all of our clothing and luggage. To their credit, the manager took my complaint very seriously and seemed concerned. He also offered a full refund before I had asked for it, which was very professional and kind. We'll see if there is any follow-through, but I am also contacting my credit card company just in case. I think this entire building needs a deep clean and renovation, even just to bring it up to "budget motel" standards.

Not a great hotel, but not bad either. Cons: The place was well worn. Pot smoke everywhere in the halls. Swimming pool was filled in. Only half of the USB ports worked. Small parking area. No bathmat to keep from slipping in shower. Being disabled that scared me a lot Pros: Great bed. Great location. Friendly staff. Cheapest rate I could find. Check in and out was quick. We were dead tired and Pizza Hut had a long wait so we ordered and went back to the hotel to relax. The front desk let the pizza driver deliver to our room. It was great we didn't have to meet them outside. Overall probably would not stay again if with someone else, but if by myself I would.

The rooms are clean and the bed are very comfortable bathrooms clean as always and everyday the ladies come to clean your room really good service I recommend it thank you for this amazing service guys