Premier Inn Hereford Holmer

I'm usually impressed with the Premier Inn brand as it is consistent and the beds are always comfortable. On this occasion, the bed was the only really good thing: everything else was tired and not 100% clean. Criminally, there were no power sockets by the bed and these were only provided on the opposite wall. Come on guys, this is 2025! Bedside light on one side didn't work. The shower was difficult to control and not the thermostatic type. So I endured both scalding and cold water as the neighbouring rooms used theirs. The heater was rusty and the activating thermostat so noisy that it was impossible to sleep with. Left it off. Oh, and the bathroom fan was completely inadequate. The mirror never cleared. Generally, everything seemed tired (including the carpet). I'll still use the brand, but this one desperately needs a refurb.

The room we initially entered smelled of cigarette smoke, however when we informed the reception staff they promptly moved us to a different room. The room itself was clean and the air conditioning meant it was cool and not too stuffy during the night. The bed was comfortable and there wasn't too much outside noise. Although the breakfast was tasy - we went down for breakfast an hour before close and ordered our vegan sausages and bacon - however when we went up to get other cooked items (beans, tomatoes, mushrooms, hashbrowns etc), everything was empty. We then had to wait 15 minutes for the other items to be cooked which meant our sausages and bacon had gone cold. It would have been better if the items were replenished when they started to go low instead of asking us and others at breakfast if they wanted more, as you then felt bad for asking even though you had paid for it. One last thing to mention - there is a massive pot hole as you come in/out of the car park so be careful!

Reasonable quality hotel with essential amenities. Room was comfortable and warm and I like the fact there was a bath. I found the bed was also comfortable and the bedding was fresh and clean. Wi fi was a bit hit and miss, but adequate for our needs.

Nice enough hotel, the bed is comfortable and what's expected from a premier inn. The room had all the basics required except bedside sockets. Was understaffed and had to wait around a lot. The restaurant menu is very restricted and not particularly welcoming as you sit on what used to be a bar area/entrance.

Nice big room, very clean, friendly staff, plenty of free parking. Good selection for Breakfast, however no longer a beefeater pub so very limited evening menu and no draught beers or lagers, only a small selection of cans. 25 min walk to nearest restaurant/bar

What has happened to this place. We've had excellent stays previously. The room smelt musty so had to leave window open. Many maintenance issues ... lights not working in room and bathroom, no security chain on door or self closing working properly. Staff couldn't be faulted and did what they could but were unable to solve our issues. No empty rooms were available for us to move to. The poor lady on reception seemed to be doing everything, she was even at breakfast after working late the previous night