Usuario invitado
31 de enero de 2023
I stayed in one of their spa villas in March 2022. The villa was nice but they had a very noisy electrical chain sword working next to it for the whole duration of my stay. It was like sitting in a dentist's chair having my teeth drilled, I actually developed a very bad headache. Surely, they could have arranged maintenance work when they guests are not there! To add insult to injury, they actually did not return $250 which they took off my credit card when I checked in. Despite my numerous reminders via email and also several phone calls, the money is still not returned. Dishonest and negligent people, how dare they just steal money off me, even though I did not take any of their supplies. Do not go there, they do not care for you, but happy to rip you off. Pathetic and very poor customer service. I would not recommend this joint to any of my friends and make sure as many people as possible know about their dismissive attitude.
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