Helsinki Apartments

We rented an apartment in Töölö (perfect location) for a month, but it was worse as described. Many items were broken, from the door handle to the wooden floor. Everything was old, including the sofa, furniture, and plumbing, which was leaking. For the price, we expected better. There was no washing machine, so we had to share one in the next building. We gave feedback to the landlord, who responded kindly and fixed the door handle with glue, which didn’t hold 🤦‍♀️The landlord promised to address other issues, including the fact that we expected a 2-bedroom apartment but got a passage room and a windowless storeroom as the 2nd bedroom instead. The worst part was when we were offered two separate apartments with extra costs. The landlord showed us these apartments and we agreed but on the day of the move, the landlord stopped responding and canceled our move last minute 😕. The landlord and our company were long-term partners btw. I guess not anymore…Would not recommend this agency.