Welcome Riverside Guesthouse

Buena ubicación, pero el anfitrión no envió el número de habitación ni el pin inmediatamente y tuve que comunicarme con él por teléfono cuando llegué.

La ubicación era buena. La despensa, el baño y la habitación estaban limpios.

El hotel está limpio y ordenado, con instalaciones avanzadas y las instalaciones de cocina son particularmente útiles.

This Guesthouse is one of the most disgusting places I have ever been to. The shower had me only very hot water. In the morning, it was no water at all at the shower. It stinks all over the place. It is absolutely disgusting to be sleeping in there. Do not go. And the price is huge and not justified. They are in for the quick bucks.

We stayed here just one night. It's self service check-in and check-out, I didn't see a single member of staff when we were there. You receive an email with the code for the room the day before arrival. The room itself was extremely basic, two single beds, a sink and a small wardrobe. There is one male and one female shower for the building we were in. There is also a small kitchen available to use in the shared area. It felt more like a hostel than a guesthouse.

They do not have a front desk and were supposed to send the checkin details via email, which did not happen and when we tried calling the phone number provided no one picked up. We did not get our money back and we did not stay in the property Stay away from this property, its not for families and their customer service is non existent to say the least

I would say this was a 3.5. My friend never received an email with which room or the code for our room. However we were able to WhatsApp chat and the person helping us did assist immediately. The wifi worked. It seemed like we had the building to ourselves so that was good. We had building 34. The kitchen was spacious and the public washrooms were good. The room was really warm, which is good since we came in from the rain. However, it got really hot in the middle of the night. No paper towels in the washrooms.

Le check-in est un peu particulier: il faut appeler un numéro, entre 16h et 21h, depuis un téléphone fixe situé dans le hall. Je sens venir le coup foireux... et ça n'a pas loupé! Le téléphone ne fonctionne pas, par SMS pas de réponse non plus, mail idem,... nous finissons par appeler via booking et mon téléphone, on me répond en islandais, je comprends rien, parle 3 mots d'anglais, du coup mon interlocuteur aussi, sauf que ça capte pas, et finis par raccrocher, espérant qu'on me rappelle, en vain...dehors, ça capte mieux, et on finit par avoir un numéro de chambre et un code de porte... La cuisine commune aux 15 chambres semble très bien équipée : machine à café façon hotel avec cappuccino et cie, équipée de deux fours, 2 plaques, ... c'est génial! Oui, enfin ça, c'était sur le papier: la machine à café ne fonctionne pas, il n'y a qu'une plaque pour les deux fours, et aucun plat. les salles d'eau sont très limites pour le nombre de couchage.