Tu alojamiento en Haydock

Lovely hotel staff was friendly and helpful throughout the room its self was okay there was a few little niggles that could be improved but didn't affect our stay for one night the bed was super comfy defo would stop again if we was back in that area 😊

Not to bad for the stay room was clean and tidy and staff where friendly

After an exceptional stay at the Wigan Holiday Inn Express on September 20th, 2024, I didn’t expect such a stark contrast in service at another location within the same hotel group the very next day (September 21st, 2024). This time, we experienced a completely different attitude at the front desk—rudeness and dismissiveness. Despite multiple requests for assistance, such as having my room closer to my friend’s, an hour late check-out (which my friend was granted), and fixing the issue with my room’s air conditioning (my friend’s room was fine), we were met with vague, unhelpful explanations that treating a fool. It felt like dealing with political officials dodging direct answers. For the first time ever, I left a hotel feeling genuinely angry. They might be better suited for a career in politics.

Cuántas horas son buenas: la habitación está limpia, la cama es muy cómoda, el desayuno de Fica es muy bueno, cerca de la estación de trenes es conveniente Muchas cosas malas: 1. ¡Muy malo! Todas las noches, las personas que oyen abajo se pueden coger y bajar a la mesa hasta las doce de la noche!! ¡Aquí está el coche también está muy bien para llegar a la calle. No hay invitados en el hotel por qué no podemos darnos un cuarto más alto y tranquilo. La noche llevando una cesta de orejas siempre se despierta Los empleados no lo vieron en gran medida, ni los empleados estaban allí cada vez que cruzaban la recepción. No nos dijeron cuándo estaba el desayuno cuando estuvimos. La primera noche fue reservada directamente al hotel, la segunda noche en Trip.com. Cuando estuvo en el hotel, el hermano pequeño dijo que el tipo de habitación era diferente, pero no tenían otro invitado el día siguiente que nos debiera quedar en la primera noche. El día siguiente, cuando lo confirmamos, dijeron que deberíamos poder vivir en la habitación de hoy. Esperamos doce minutos y dijeron que pagaríamos 20 libras para seguir viviendo en la habitación anterior. 4. El hotel no tiene copas, el precio es el hotel de 45 estrellas, el precio es relativamente bajo En resumen, los hoteles se preocupan más por gestionar sus restaurantes y bares y por abandonar las políticas de sus habitaciones.

There was a problem when booking into hotel as we had gone through Trip.com and receptionist said that we had not paid as no confirmation had come over to them from third party. We explained that we had paid showed her the relevant information on my phone etc -but still insisted that we had to pay . We waited at reception for about 40 minutes while we waited for the receptionist and manager were in back room sorting it out.This in fact made us late for our evening meal - which we had to miss out on- as well as being late for our meet n greet showing at the Theatre Royal - which we also missed out on- It spoilt our evening - but the amenities and staff in the hotel were fabulous- especially the young girl who served us breakfast in the morning.x

Service was good staff very friendly, unfortunately we were not made aware of the food deal , when I asked a member of staff I was informed that there was a poster with the information, unfortunately this poster was on the right hand side of the wall where you open the door to the accommodation which when the door is open you cannot see the poster.

The hotel is quite dated and our room had damaged curtains and rail. The rooms had yale keys (not access card) and there were no usb chargers which you expect these days. However, the hotel was very clean and quiet. The bed was really comfy and a good powerful shower. Overall a great stay for the price.

A fantastic stay, the room was just what we were looking for, the pub and restaurant has a fantastic atmosphere and the staff are so friendly and accommodating. Would definitely stay again!