Mill on the Soar by Greene King Inns

Brilliant staff and lovely meals. Very friendly service and look forward to going here. Food and drinks are very good. Made to feel welcome and comfortable. Tables clean and tidy. Well worth going with friends and family. Well done for having a great pub.

Good service and food and company. Staff very friendly and helpful. Food area clean and the bar was accessible. Food was lovely staff attentive on ensuring we had enjoyed our meal. Plates were cleared away soon after finishing our meal. We would Definitely come again.

Stayed for two days in late November. Thought the rooms were very comfortable, with nice mattresses. Ate both nights in the restaurant, thought the prices were very good and the food and service was good, and the food came out very quickly. My gripe with the room is that they are all entered from outside - both nights had people either returning to their rooms or booking in at 12pm and 2 pm, making ridiculous amounts of noise. With no phone, I certainly wasn’t going to challenge groups of drunks shouting in the car park for 20minutes pro. Outside my room - no phone to complain to a night porter. I wouldn’t wish to stay again. I would not have written this review if I had received a private follow up review request - I booked out too early to speak to reception. Shame really.

Bed was ridiculously comfy, radiator was on immediately which was really welcoming on a cold evening. Went for food in the pub, staff were really welcoming and attentive. Only downside was there wasn't enough tea bags or coffee in the room, which was soon rectified by just popping in and asking. 10/10 would stay again.

It was generally very poor. The room had clearly been refurbished and certainly no complaints there. However the plumbing had a lot to be desired! The water supply is a pressurised system, when ever a tap was turned on, or toilet flushed, a pump started that was quite noisy! Especially during the night when neighbours pump could be heard as well! Also when system pressure dropped the pumps started up for a short period. Worse than annoying! Hungry horse food is generally acceptable but the breakfast was really not very good. Quality of food and presentation was really not up to standard. We were unable to sit in the breakfast area with two tables occupied and all the others had not been cleared! The thermos flasks with coffee and water were not very hot in fact the water was not hot enough to make a decent cuppa. Croissant were stale and no pasteries as listed on menu. Bread, white only and clearly had been sitting there (only covered with a small fly net) for quite a while. Please note there were no tongs or other implements for handling food. The cooked food was not up to standard. Bacon dry and burnt ( like cardboard) sausages had clearly been cooked a while earlier and were of very poor quality. I don’t want to add any more other than very poor. Service very poor but not the girl’s fault as she seemed to be on her own for most of the time. Did I get a chance to air my views when checking out not. Too busy with another customer! Just lent across and took key with a quick thank you

Rooms are pleasant and look like they have been recently refurnished but soap dispensers were empty and some of the cups were not clean and left over from previous occupants. The attached pub was very disappointing. The fact that it is a chain means that corners are being cut and the staff, who are polite and approachable, are fighting a losing battle at busy times as the pub was very understaffed, with tables rarely cleared, cutlery running out, tables unwiped and a general tension behind the scenes. Food was variable depending how long it was heated up in the microwave and we returned some food and witnessed at least another 3 tables doing the same. The food is not given the quality preparation time it deserves, again presumably as everything is rushed.