Wanda Vista Harbin

Location is good, room is clean and view is nice.

Appreciate the upgrade to club level at 15th floor but the room was very warm despite I opened the window & it was winter time. No air con available so room service pushed in an old, bulky & noisy 1 & only 1 portable “air conditioning”. 1st time in my life I stayed in a 5 stars hotel room feeling uncomfortable, noisy (from the street & the bulky air conditioning) & sweaty thru out the night. Asked to change room the next day. Hotel changed both my & my children room to a lower floor. Much cooler but air pollution was the killer this time. Rooms & corridors walkway were infested with cigarette smell & smoke. Yes I saw cigarette smoke coming out from a few rooms when I was walking to my children’s room. This is really the greatest problem with China hotels. China guests are fine to ignore the non smoking signs in the rooms & toilets. Room complementary services were miserable. Only 2 cups, no spoons. Average quality shower gel was used. Breakfast was below average for a 5 stars hotel. Location was okay. There is a big mall opposite & some nice restaurants nearby. Next time I shall stick to staying in an international hotel over China hotels unless they can adhere to the non smoking rule & provide 5 stars room services for 5 stars price.

Love the room is great everything was good i enjoyed the breakfast there were a lot of different selections it was yummy one thing I didn’t like is that I had to go downstairs every time I ordered a delivery Mabey we can do a bit upgrade on that. Also the dress code for guests in the dining hall need to be addressed this is a 5 star hotel I don’t need to see people wearing robe with nothing under it with the room sandals is just not cool. However I did see people talking to them about it asking them to change but it took a while. Other than that It was a wonderful experience and I’ll b back sometime soon and hopefully will see some more upgrades?

Not too good nor too bad. Average experience

這次訂了行政樓層，套房非常贊。迷你吧免費，洗衣免費，行政酒廊很美有下午茶和晚餐。值班經理Kelvin 非常熱情專業，行政樓層的Fiona和Tina細心周到。游泳池不錯，早餐也很豐富。非常棒的體驗。

酒店安排的房間很滿意，賓客關係部提前打電話詢問入住需求，服務很細緻，酒店位置，交通便利，對於商務出差來説去機場很方便，旁邊有購物中心，酒店的一樓大堂可以直接通入銀河水世界，房間設施很齊全，服務人員都很熱情