LIZZY • Ritz Hotel on Harbin Central Street

Pros:  Very helpful reception staff. Especially Yuyue and Jiaqi. It is not 100% certain that my spelling is correct since they do not speak English (along with the rest of the staff at this 5 star hotel in a city of more than 10 million people). Comfortable beds and decent pillows. Clean bathrooms. We had a free upgrade - see Cons! Cons: "Non-smoking" room is a joke. The guests DO smoke everywhere. There are a lot of fabrics used in the rooms for the decoration, and smoke penetrates them to a great extent. In order to find a room with decent air quality, we had to change our rooms twice. See Pros! There was only a very limited selection of biscuits and fruits available for the advertised "luxurious afternoon tea.".

The location is good near Zhong Yang walking street in Harbin . You can walk around for enjoy the atmosphere at night . The hotel is in Russian style and well decorated . The room has good facilities and good technology. The breakfast room is very beautiful and variety lines of food. We stay with the promotion of free tea set and gift . It’s very impressive!

Good location , very comfortable and clean

Yan Yan provides the best service

This hotel was amazing! The room was extremely clean and tastefully decorated. The bed was one of the most comfortable I've ever stayed in, and the bathroom was very modern and convenient (heated toilet seat, great shower and a lot of premium amenities, like free mouthwash). The location is also excellent, common areas are exquisite and the staff is very helpful. A perfect stay.

新宇 Room is very clean, very impressed with the cleanliness and services. The location is very close to every popular restaurant and has direct access to the Main Street. Would recommend.