Hanoi Delica Hotel

The location was fabulous but more importantly the service quality I experienced was definitely deserving of 6 star!! all hotel service staff were attentive and helpful esp Rose who patiently took us through the tour options and facilitating them with tour operators .. I left a backpack on a tour bus and they also coordinated to retrieve ir..definitely coming back here to stay again

Excellent service from staff. Tour booking in site. Small old hotel with a few floors. Cleanliness is passable, though first room was stinky so they gave another one. Later people were allowed to eat durian and stink up 2 whole floors. Only front rooms have windows, but also street noise. Rear rooms have "window" to side buildings. Wifi tested at 300mbps?! But bad cellular. Minimal breakfast downstairs that is Indian food afterwards. Many India guests also. Annoying that breakfast ends early at 9:30am. They had no working phone number listed here or on Google, and didn't answer prior email, so no airport pickup. Tho arranged dropoff at airport. TV service is not digital so all noisy signal. Decent bed. Old key door locks, noisy doors and hall chatter. Don't clean before 9am. Showerhead and floor not very clean. Old legacy colonial round electric plugs in one odd place and doesn't hold plug weight.